Vehicle Delivery & Tech Orientation Specialist

Westside-and-Northside-Lexu; Houston (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

On-the-Job Training

Competitive Pay

Vacation & Holidays

Medical & Dental

401(k) Match

Life & Disability Insurance

Tuition Assistance

Employee Assistance Program

Voluntary Benefits

Job summary

Westside and Northside Lexus in Houston is seeking a Vehicle Delivery Specialist to support sales consultants by coordinating and completing vehicle deliveries. You will deliver thorough orientations, highlight features and technology, and ensure customers start their ownership experience with clarity.

This role serves as a development step toward a commissioned Sales Consultant; you will build product knowledge, customer engagement, and sales fundamentals while preparing for advancement.

Qualifications

• Excellent written and verbal English communication.
• Strong customer service, interpersonal skills, and attention to detail.
• Ability to effectively utilize Microsoft Office Suite and iPads.
• Professional presentation and demeanor.
• Ability to explain technical information in a simple, easy-to-understand manner.

Responsibilities

• Assist customers during the vehicle delivery process to ensure a smooth and positive experience.
• Conduct comprehensive vehicle orientations, reviewing features, controls, and technology systems.
• Follow up with customers after delivery to answer questions and reinforce product knowledge.
• Maintain a high level of product and technical expertise in vehicle technologies.
• Present Lexus products and technology in a clear, professional, and customer-friendly manner.
• Troubleshoot and resolve customer inquiries related to vehicle technology features.

Skills

Excellent English communication

Customer service

Interpersonal skills

Microsoft Office

iPads

Professional presentation

Explain technical information

Tools

Microsoft Office Suite

iPads

Job description

Westside and Northside Lexus in Houston is seeking a Vehicle Delivery Specialist to support sales consultants by coordinating and completing vehicle deliveries. You will deliver thorough orientations, highlight features and technology, and ensure customers start their ownership experience with clarity.

This role serves as a development step toward a commissioned Sales Consultant; you will build product knowledge, customer engagement, and sales fundamentals while preparing for advancement.