Vehicle Delivery Experience Specialist

Hendrick Automotive Group; Merriam (KS); On-site; USD 40,000 - 60,000; Full time

Job summary

Hendrick Automotive Group seeks a Customer Service–oriented salesperson at our Merriam, Kansas dealership to greet customers, demonstrate features, explain warranties, and coordinate vehicle delivery. You will maintain strong CSI and assist customers through the buying and delivery process.

The role requires valid driver's license, automotive sales license, and comfort with Microsoft Office tools, with opportunities for career growth and teamwork in a fast-paced retail setting.

Qualifications

• Customer service experience and strong communication skills.
• Ability to demonstrate vehicle features and explain warranties and documents.
• Proficiency with Microsoft Office and dealership software.

Responsibilities

• Introduce customers to new cars and review features.
• Coordinate vehicle delivery with customer.
• Maintain customer satisfaction and CSI above standards.
• Present keys and documents to customers and familiarize them with service.

Skills

Customer service

Communication

Technology literacy

Education

GED High School Diploma

Associate Degree

Bachelor Degree

Master Degree

Doctorate Degree

Tools

Microsoft Office

Automobile Salesperson License

Valid Driver's License

Job description

Hendrick Automotive Group seeks a Customer Service–oriented salesperson at our Merriam, Kansas dealership to greet customers, demonstrate features, explain warranties, and coordinate vehicle delivery. You will maintain strong CSI and assist customers through the buying and delivery process.

The role requires valid driver's license, automotive sales license, and comfort with Microsoft Office tools, with opportunities for career growth and teamwork in a fast-paced retail setting.