Vehicle Delivery & Customer Experience Pro

Carvana; Saint Louis Park (MN); On-site; USD 57,308,000 - 63,039,000; Full time

Benefits offered by this job

401(k) with Carvana match

Overtime opportunities

Company-paid health premiums

Dental & Vision benefits

Pet care savings program

Generous PTO (13→20 days)

Job summary

Carvana is seeking enthusiastic Customer Advocates in Minnesota. The role focuses on delivering happiness to customers and supporting them through the car-buying journey. You will drive, load vehicles, complete paperwork, and maintain accurate notes in our tracking system.

Starting pay is $20/hr with growth opportunities to $22/hr and periodic increases based on performance. You’ll receive comprehensive benefits, including healthcare, 401(k) match, and career development options.

Qualifications

• At least 2 years of customer-facing experience.
• Must read, write, speak and understand English.
• Willingness to work 7 days a week with rotating days off.

Responsibilities

• Deliver vehicles straight to customers' doors with our car haulers.
• Load/unload vehicles onto the hauler.
• Complete customer paperwork and notes in our tracking system.
• Maintain a safe driving record in accordance with policy.

Skills

Customer-facing experience

English proficiency

Job description

Carvana is seeking enthusiastic Customer Advocates in Minnesota. The role focuses on delivering happiness to customers and supporting them through the car-buying journey. You will drive, load vehicles, complete paperwork, and maintain accurate notes in our tracking system.

Starting pay is $20/hr with growth opportunities to $22/hr and periodic increases based on performance. You’ll receive comprehensive benefits, including healthcare, 401(k) match, and career development options.