Vehicle Delivery & Customer Advocate

Carvana; Minneapolis (MN); Hybrid; USD 28,000 - 30,000; Full time

Benefits offered by this job

401(k) with Carvana match

Overtime available

Health & Wellness: 100% company-paid健康

Time off: 13 days first year, 20 days+

Tuition reimbursement and student loan

Employee stock purchase plan

Job summary

Carvana is hiring Customer Advocates in Minneapolis, MN, with a starting hourly rate of $20 and potential to rise to $22. Shifts span from early morning to evening, with a seven-day workweek expectation.

Roles involve delivering vehicles to customers, loading haulers, and maintaining accurate customer records, with performance-based pay growth and comprehensive benefits. The role requires at least 2 years of customer-facing experience and the ability to obtain a Notary within 90 days.

Qualifications

• At least 2 years of customer-facing experience.
• Must be able to read, write, speak and understand English.
• Ability to obtain a Notary in local jurisdiction within 90 days of employment.

Responsibilities

• Deliver vehicles to customers' doors using Carvana's haulers and receive training.
• Load/unload vehicles onto the hauler and inspect the hauler for safety.
• Complete customer paperwork and maintain thorough notes in the tracking system.
• Drive safely and maintain a clean driving record per policy.

Skills

Customer-facing experience

English proficiency

Education

Notary within 90 days

Job description

Carvana is hiring Customer Advocates in Minneapolis, MN, with a starting hourly rate of $20 and potential to rise to $22. Shifts span from early morning to evening, with a seven-day workweek expectation.

Roles involve delivering vehicles to customers, loading haulers, and maintaining accurate customer records, with performance-based pay growth and comprehensive benefits. The role requires at least 2 years of customer-facing experience and the ability to obtain a Notary within 90 days.