Vehicle Condition Specialist for Accurate Appraisals

CarMax Inc.; Hoover (AL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Paid sick time

Paid vacation time

Paid holidays

Holiday premium pay

Job summary

CarMax is seeking a Vehicle Condition Assessor in Hoover, AL to accurately assess and document vehicle conditions for appraisals, aiding transparent inventory management and customer experiences. You will collaborate with Buyers and Purchasing Managers, assist with lot merchandising, and help prepare vehicles for wholesale auctions.

The role emphasizes attention to detail, vehicle imaging, and precise record-keeping.

Qualifications

• Exceptional customer service and cross-department collaboration.
• Follow standardized processes and maintain accurate records.
• Strong communication with internal and external customers.
• Ability to multi-task in a fast-paced environment.
• Valid driver’s license; willing to work outdoors in varying weather.
• Able to work nights, weekends, and holidays; physical ability to walk, bend, kneel, stand.
• Commitment to CarMax policies and appearance standards.

Responsibilities

• Conduct vehicle condition assessments for appraisal analysis.
• Option vehicles accurately during assessments and updates.
• Image wholesale vehicles for CarMax websites and support auctions.
• Verify appraisal details and resolve discrepancies.
• Assist with inventory management, transfers, and lot merchandising.
• Help onboard new associates to maintain operational excellence.
• Follow EH&S requirements and maintain a clean work area.

Skills

Customer service

Record keeping

Communication

Multi-tasking

Driver's license

Outdoor work

Evening hours

Professional appearance

Policy compliance

Job description

CarMax is seeking a Vehicle Condition Assessor in Hoover, AL to accurately assess and document vehicle conditions for appraisals, aiding transparent inventory management and customer experiences. You will collaborate with Buyers and Purchasing Managers, assist with lot merchandising, and help prepare vehicles for wholesale auctions.

The role emphasizes attention to detail, vehicle imaging, and precise record-keeping.