Vehicle Condition Specialist — Appraisals & Imaging

CarMax; Irvine (CA); On-site; USD 58,454,000 - 93,412,000; Full time

Job summary

CarMax in Irvine, CA is seeking a Vehicle Condition Assessor to document cosmetic and mechanical vehicle conditions for appraisals. You will photograph vehicles, ensure accurate optioning, and support wholesale operations while maintaining high standards of service.

You will collaborate with Buyers and Purchasing Managers, assist with lot merchandising, and help onboard new associates, all while following EH&S guidelines and performing duties outdoors in varying weather conditions.

Qualifications

• Deliver exceptional customer service and collaborate across departments.
• Follow standardized processes and maintain accurate records.
• Strong communication for internal and external customers.
• Ability to multi-task in a fast-paced environment and work independently.
• Valid driver’s license and willingness to work outdoors in varying weather.
• Flexible to work nights, weekends, and holidays; physical ability for walking, bending, kneeling, standing.
• Commitment to CarMax policies and appearance standards.

Responsibilities

• Conduct accurate vehicle assessments for appraisal analyses.
• Document cosmetic and mechanical conditions for appraisal analysis.
• Image wholesale vehicles for CarMax websites and support auction prep.
• Complete vehicle secures and confirmations, verifying appraisal details.
• Assist with inventory management, transfers, and lot merchandising.
• Collaborate with team members and assist with onboarding new associates.
• Follow CarMax EH&S requirements and maintain a clean work area.

Skills

Customer service

Communication

Multitasking

Valid driver’s license

Flexible schedule

Team collaboration

Attention to detail

Professional appearance

Outdoor work

Job description

CarMax in Irvine, CA is seeking a Vehicle Condition Assessor to document cosmetic and mechanical vehicle conditions for appraisals. You will photograph vehicles, ensure accurate optioning, and support wholesale operations while maintaining high standards of service.

You will collaborate with Buyers and Purchasing Managers, assist with lot merchandising, and help onboard new associates, all while following EH&S guidelines and performing duties outdoors in varying weather conditions.