Vehicle Condition Specialist

CarMax; Jersey Village (TX); On-site; USD 23,000 - 37,000; Full time

Benefits offered by this job

Paid sick time

Paid vacation time

Holiday pay

Job summary

CarMax in Jersey Village, TX is seeking a Vehicle Condition Assessor to accurately assess and document vehicle conditions for appraisals. You will support with lot merchandising and wholesale auction operations, collaborating with Buyers and Purchasing Managers to ensure quality and transparency.

The role requires delivering excellent customer service, attention to detail, and the ability to work outdoors in varying weather.

Qualifications

• Deliver exceptional customer service while collaborating across departments.
• Follow standardized processes and maintain accurate records.
• Strong communication for internal and external customers.
• Ability to multi-task in a fast-paced environment and work independently.
• Valid driver’s license and willingness to work outdoors in varying weather.
• Flexibility to work nights, weekends, and holidays; physical ability for walking, bending, kneeling, standing.
• Commitment to CarMax policies and professional appearance standards.

Responsibilities

• Conduct accurate vehicle assessments documenting cosmetic and mechanical conditions.
• Ensure accurate optioning during assessments and inventory updates.
• Image wholesale vehicles for CarMax websites and support auction prep.
• Complete vehicle secures and confirmations, verify appraisal details and resolve discrepancies.
• Assist with inventory management, customer transfers, and lot merchandising.
• Collaborate with team and assist onboarding new associates.
• Follow CarMax EH&S requirements and maintain a clean work area.

Skills

Customer service

Record keeping

Communication

Independence

Outdoor work

Flexible schedule

Safety awareness

Appearance standards

Job description

CarMax in Jersey Village, TX is seeking a Vehicle Condition Assessor to accurately assess and document vehicle conditions for appraisals. You will support with lot merchandising and wholesale auction operations, collaborating with Buyers and Purchasing Managers to ensure quality and transparency.

The role requires delivering excellent customer service, attention to detail, and the ability to work outdoors in varying weather.