Vehicle Condition Auditor & Appraisal Support

CarMax; Houston (TX); On-site; USD 23,000 - 37,000; Full time

Job summary

CarMax is seeking a Vehicle Condition Assessor in Houston to precisely document vehicle conditions for appraisals and support inventory and wholesale operations. You will photograph vehicles, verify appraisal details, and help with lot merchandising while collaborating with Buyers and Managers.

The role involves outdoor work, flexibility for nights and weekends, and adherence to EH&S requirements to maintain a safe, efficient workplace. This is an on-site position at our Houston store.

Qualifications

• Ability to deliver exceptional customer service and collaborate across departments.
• Follow standardized processes and maintain accurate records.
• Strong communication skills for effective interaction with internal and external customers.
• Ability to multi-task in a fast-paced environment and work independently.
• Valid driver’s license and willingness to work outdoors in varying weather conditions.
• Flexibility to work nights, weekends, and holidays and physical ability for walking, bending, kneeling, and standing for extended periods.

Responsibilities

• Conduct accurate vehicle assessments, documenting cosmetic and mechanical conditions for appraisal analysis.
• Ensure accurate optioning of vehicles during assessments and inventory updates.
• Perform high-quality imaging of wholesale vehicles for CarMax websites and support wholesale auction preparation and operations.
• Complete vehicle secures and confirmations, verifying appraisal details and resolving discrepancies.
• Assist with inventory management, customer transfers, and lot merchandising as needed.
• Collaborate with team members and assist with onboarding new associates to maintain operational excellence.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Skills

Customer service

Team collaboration

Communication skills

Multitasking

Driver's license

Outdoor work

Flexible hours

Job description

CarMax is seeking a Vehicle Condition Assessor in Houston to precisely document vehicle conditions for appraisals and support inventory and wholesale operations. You will photograph vehicles, verify appraisal details, and help with lot merchandising while collaborating with Buyers and Managers.

The role involves outdoor work, flexibility for nights and weekends, and adherence to EH&S requirements to maintain a safe, efficient workplace. This is an on-site position at our Houston store.