Vehicle Condition Inspector – Travel & Reports

Acv-Auctions; Irvine (CA); On-site; USD 45,000 - 65,000; Full time

Job summary

ACV Auctions is looking for an enthusiastic Inspector who has a knack for cars and wants an opportunity to join a growing company. Inspectors are the face of ACV Auctions, combining car knowledge with clear communication to explain vehicle conditions to dealers and buyers.

You will travel to dealerships and auctions, inspect vehicles for damage or mechanical issues, prepare condition reports and cost estimates, and support the sales team with accurate information and strong customer service.

Qualifications

• 1 year of experience in the automobile field (body, paint and mechanical repair knowledge) with customer service background.
• Ability to read, write, speak and understand English.
• Ability to work outside in the elements for extended periods of time.
• Problem solving aptitude to meet challenges with resourcefulness and innovative approaches.
• Proven ability to work independently with minimal supervision while working in a team environment.

Responsibilities

• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Partnering with a Territory Manager and a team of Inspectors, conducts inspections of vehicles at dealerships, auctions, and off-lease, to detect damage, missing parts and mechanical problems.
• Prepare and submit a report of vehicle condition, repair/replacement cost estimates, and related documentation.
• Help sales team up-sell or cross-sell services and products
• Interface regularly with our dealers to develop and ensure client satisfaction and build strong relationships.
• Travel to & from dealerships and homes to inspect, and write condition reports, list vehicles to sell on the auction platform.
• Take multiple, overall, and damage photos match them to a vehicle, and download them to the image server utilizing the company issued smart phone.
• List inspected wholesale vehicles utilizing ACV Auctions platform for bidding and purchasing.
• Sign up independent dealerships as buyers to utilize ACV Auctions digital platform.
• Perform additional duties as assigned.

Skills

Automotive knowledge

Customer service

Communication

Problem solving

Teamwork

Independent work

English proficiency

Driver's license

Vehicle inspection

Education

Automotive industry experience

Job description

ACV Auctions is looking for an enthusiastic Inspector who has a knack for cars and wants an opportunity to join a growing company. Inspectors are the face of ACV Auctions, combining car knowledge with clear communication to explain vehicle conditions to dealers and buyers.

You will travel to dealerships and auctions, inspect vehicles for damage or mechanical issues, prepare condition reports and cost estimates, and support the sales team with accurate information and strong customer service.