Vehicle Condition Inspector – Fast-Paced, Detail-Focused

Carvana; Auburn (WA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Holiday and PTO

Education and equipment reimbursement

401(k) matching

Career path opportunities

Job summary

ADESA, a Carvana-owned company, is seeking a Vehicle Inspection Associate to support dealers and consumers by inspecting vehicles for condition, wear, tear and damage. You will capture data, take photos, and upload results using mobile tools, while presenting a professional image of ADESA.

The role requires keen attention to detail, reliability, and the ability to work in a fast-paced environment. You will collaborate with the inspection team to ensure timely, accurate reports and customer

Qualifications

• High School diploma or GED preferred.
• 1 year automotive experience preferred.
• Must be 18+ with a valid driver’s license.
• Able to safely drive a variety of make/model/sizes of vehicles.
• Proficiency with computer systems and applications.

Responsibilities

• Communicate professionally with customer (dealer or consumer).
• Resolve inquiries in a friendly, courteous and professional manner; advise management of all complaints or incidents.
• Ensure internal and external customers receive prompt, efficient and courteous attention.
• Inspect vehicles for signs of wear, tear, neglect, damage, previous repair or structural damage.
• Complete inspection of vehicles and ensure adherence to the defined program for the customer.
• Capture data accurately on a mobile device, work comfortably with software and technology.
• Deliver results in a timely manner.
• Maintain productivity levels as set forth by management.
• Deliver consistent, accurate inspections with minimal rate of errors in accordance with reasonable expectations set forth by management.
• Collaborate with Manager and sales team members on customer needs with insights to improve services provided.
• Maintain equipment and tools properly and advise manager of any needed equipment maintenance or breakdown.
• Ensure vehicles are in clean condition with radios, seats, mirrors and other convenience items in the same position as when the vehicle arrived.
• Submit completed condition reports using the appropriate technology made available to you to complete the vehicle inspection.
• Complete road test if required by contract or inspection type
• Keep current on technology updates, new releases and product development
• Understand the functionality and ability to use tools such as paint meters, OBD scanner etc.
• Develop and maintain knowledge and expertise in areas of competitor products
• Any other duties assigned by the designated manager

Skills

Critical Thinking

Data entry on handheld device

Team collaboration

Customer service

Safety focus

Multitasking

Fast-paced environment adaptability

Verbal and written communication

Education

High School diploma or GED

Tools

Paint meters

OBD scanner

Mobile data capture software

Job description

ADESA, a Carvana-owned company, is seeking a Vehicle Inspection Associate to support dealers and consumers by inspecting vehicles for condition, wear, tear and damage. You will capture data, take photos, and upload results using mobile tools, while presenting a professional image of ADESA.

The role requires keen attention to detail, reliability, and the ability to work in a fast-paced environment. You will collaborate with the inspection team to ensure timely, accurate reports and customer