Vehicle Condition & Appraisal Specialist

CarMax Business Services; Town of Texas (WI); On-site; USD 43,841,000 - 70,202,000; Full time

Benefits offered by this job

Paid sick time

Paid vacation time

Holiday time

Holiday Premium Pay

Job summary

CarMax is seeking a Vehicle Condition Assessor to accurately assess and document vehicle conditions for appraisals at our Wichita location. You will work with Buyers, Senior Buyers, and Purchasing Managers, assisting with lot merchandising and wholesale operations to ensure quality and transparency in inventory.

The role requires attention to detail, strong communication, and the ability to work outdoors in varying weather.

Qualifications

• Deliver exceptional customer service across departments.
• Follow standardized processes and maintain accurate records.
• Communicate effectively with internal and external customers.
• Ability to multi-task in a fast-paced environment and work independently.
• Valid driver’s license and willingness to work outdoors in varying weather conditions.
• Flexibility to work nights, weekends, and holidays as needed.
• Commitment to CarMax policies and professional appearance standards.

Responsibilities

• Conduct accurate vehicle assessments, documenting cosmetic and mechanical conditions for appraisal analysis.
• Ensure accurate optioning of vehicles during assessments and inventory updates.
• Perform high-quality imaging of wholesale vehicles for CarMax websites and support wholesale auction preparation and operations.
• Complete vehicle secures and confirmations, verifying appraisal details and resolving discrepancies.
• Assist with inventory management, customer transfers, and lot merchandising as needed.
• Collaborate with team members and assist with onboarding new associates to maintain operational excellence.
• Follow CarMax EH&S requirements and maintain a clean and orderly work area.

Skills

Customer service

Attention to detail

Communication

Multi-tasking

Driver's license

Outdoor work

Flexible schedule

Safety compliance

Job description

CarMax is seeking a Vehicle Condition Assessor to accurately assess and document vehicle conditions for appraisals at our Wichita location. You will work with Buyers, Senior Buyers, and Purchasing Managers, assisting with lot merchandising and wholesale operations to ensure quality and transparency in inventory.

The role requires attention to detail, strong communication, and the ability to work outdoors in varying weather.