Vehicle Condition & Appraisal Specialist

CarMax; Gilbert (AZ); On-site; USD 23,000 - 37,000; Full time

Benefits offered by this job

Paid sick time

Paid vacation time

Paid holidays

Holiday premium pay

Job summary

CarMax Gilbert, AZ is seeking a Vehicle Condition Assessor to accurately document cosmetic and mechanical conditions for appraisal analysis. You will help ensure inventory quality, transparency, and efficient processing to support customers and wholesale operations.

In this role you will collaborate with Buyers and Purchasing Managers, assist with lot merchandising, and help onboard new associates while following CarMax EH&S requirements.

Qualifications

• Deliver exceptional customer service and collaborate across departments.
• Follow standardized processes and maintain accurate records.
• Communicate effectively with internal and external customers.
• Multi-task in a fast-paced environment and work independently.
• Must have a valid driver’s license and be willing to work outdoors in varying weather.
• Available to work nights, weekends, and holidays as needed.
• Adhere to CarMax policies and appearance standards.

Responsibilities

• Conduct accurate vehicle assessments documenting cosmetic and mechanical conditions.
• Ensure correct optioning during assessments and inventory updates.
• Capture high-quality vehicle images for CarMax websites and wholesale operations.
• Complete verifications and resolve appraisal discrepancies.
• Assist with inventory management, transfers, and lot merchandising.
• Support onboarding of new associates and maintain safety and cleanliness.
• Follow EH&S requirements and keep work area orderly.

Skills

Customer service excellence

Cross-department collaboration

Record-keeping

Effective communication

Multi-tasking

Valid driver's license

Outdoor work

Night/weekend availability

Job description

CarMax Gilbert, AZ is seeking a Vehicle Condition Assessor to accurately document cosmetic and mechanical conditions for appraisal analysis. You will help ensure inventory quality, transparency, and efficient processing to support customers and wholesale operations.

In this role you will collaborate with Buyers and Purchasing Managers, assist with lot merchandising, and help onboard new associates while following CarMax EH&S requirements.