Detail-Oriented Vehicle Condition Specialist

CarMax Business Services; Gilbert (AZ); On-site; USD 23,000 - 39,000; Full time

Benefits offered by this job

Sick time

Vacation time

Paid holidays

Floating holiday

Holiday Premium Pay

Job summary

CarMax Gilbert is seeking a Vehicle Condition Assessor to accurately assess and document vehicle conditions for appraisals, supporting transparency and inventory management. You will photograph vehicles, record cosmetic and mechanical details, and assist with lot merchandising and wholesale operations.

You’ll collaborate with Buyers, Senior Buyers and Purchasing Managers, follow EH&S guidelines, and maintain a clean, orderly work area while delivering exceptional service in a fast-paced

Qualifications

• Excellent customer service and cross-department collaboration.
• Strong communication with internal and external customers.
• Ability to multi-task in a fast-paced environment.
• Valid driver’s license and willingness to work outdoors.

Responsibilities

• Conduct accurate vehicle assessments, documenting cosmetic and mechanical conditions for appraisal analysis.
• Ensure accurate optioning of vehicles during assessments and inventory updates.
• Perform high-quality imaging of wholesale vehicles for CarMax websites and support wholesale auction preparation and operations.
• Complete vehicle secures and confirmations, verifying appraisal details and resolving discrepancies.
• Assist with inventory management, customer transfers, and lot merchandising as needed.
• Collaborate with team members and assist with onboarding new associates to maintain operational excellence.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Skills

Customer service

Communication

Multitasking

Driver's license

Outdoor work

Flexible schedule

Policy compliance

Job description

CarMax Gilbert is seeking a Vehicle Condition Assessor to accurately assess and document vehicle conditions for appraisals, supporting transparency and inventory management. You will photograph vehicles, record cosmetic and mechanical details, and assist with lot merchandising and wholesale operations.

You’ll collaborate with Buyers, Senior Buyers and Purchasing Managers, follow EH&S guidelines, and maintain a clean, orderly work area while delivering exceptional service in a fast-paced