Veeva Vault CTMS Consultant/Admin

Vidorra Consulting Group; Town of Texas (WI); Remote; USD 140,000 - 210,000; Full time

Job summary

Vidorra Consulting Group in the United States seeks an experienced Veeva Vault Clinical CTMS Consultant/Admin to deliver Tier 2/3 support, administration, and cross-platform integration across CTMS/eTMF.

You will design and troubleshoot APIs, manage Vault Loader operations, govern data, and build reports and dashboards with Databricks, Tableau, and Oracle BI, while collaborating with clinical, data, and technology teams.

Qualifications

• 8+ years of experience in Veeva Vault Clinical/CTMS technical support, administration, configuration, or integration.

Responsibilities

• Provide Tier 2/3 technical support for Veeva Vault Clinical and CTMS.
• Design, troubleshoot, and maintain Veeva APIs and CTMS integrations.
• Perform Vault Loader activities for bulk data operations and migrations; maintain Data Dictionary and governance processes.
• Develop and maintain SQL/VQL queries, reports, dashboards, and analytics.
• Support integration of Veeva data with Databricks, Tableau, Oracle BI, RDS, and enterprise data lakes.
• Collaborate with clinical, business, data management, and technology stakeholders; document solutions and processes.
• Proactively identify opportunities to improve platform stability, data quality, automation, and operational efficiency.

Skills

Veeva Vault Clinical

CTMS integrations

APIs

Veeva Vault administration

SQL

Python

Data governance

AWS

Databricks/Tableau

RDS

Tools

Vault Loader

VQL

SQL

Databricks

Tableau

Oracle BI

AWS Glue

Jira

Azure DevOps

Job description

Full-Time / Direct-Hire REMOTE / Work From Home

We are seeking an experienced Veeva Vault Clinical CTMS Consultant/Admin, CTMS Integration & Data Support Engineer responsible for providing Tier 2/3 technical support, administration, integration, data management, and reporting capabilities across Veeva Vault Clinical (CTMS/eTMF) and connected enterprise platforms. The role will support CTMS integrations, external partner user conversion, CTMS APIs/integrations, Vault Loader operations, data governance, and cross-platform analytics.

Skills / Experience

• 8+ years of experience in Veeva Vault Clinical / CTMS technical support, administration, configuration, or integration
• 5+ years of experience working with Veeva Vault Clinical, including CTMS and/or eTMF
• Strong experience with CTMS integrations, APIs, and external partner system integrations
• Strong experience with Veeva Vault administration, security, DACs, permission sets, and user administration
• Experience with Vault Loader, bulk data operations, VQL and SQL for data querying, analysis, and troubleshooting
• Hands-on experience with Veeva Data Dictionary and data governance
• Strong experience troubleshooting Tier 2/3 production issues in Veeva Vault Clinical
• Experience with external partner user conversion and user/data migration activities
• Experience developing and supporting reports, dashboards, and analytics
• Experience integrating Veeva data with enterprise platforms such as Databricks, Tableau, Oracle BI, and data lakes
• Experience with AWS services, including AWS Glue, IAM, and RDS (preferred)
• Strong Python and SQL skills for data processing, integration, and automation
• Ability to analyze complex integration and data issues across multiple platforms

Job / Role Description

• Provide Tier 2/3 technical support for Veeva Vault Clinical and CTMS; Support CTMS integrations and external partner integrations
• Manage external partner user conversion and onboarding-related technical activities; Design, troubleshoot, and maintain Veeva APIs and CTMS integrations
• Perform Vault administration, including users, roles, security, DACs, permission sets, and access management
• Execute and support Vault Loader activities for bulk data operations and migrations; Maintain and support the Veeva Data Dictionary and associated data governance processes
• Troubleshoot data synchronization, integration failures, and data-quality issues; Develop and maintain SQL/VQL queries, reports, dashboards, and analytics
• Support integration of Veeva data with Databricks, Tableau, Oracle BI, RDS, and enterprise data lakes; Leverage AWS Glue, Python, SQL, and other technologies for data integration and automation
• Collaborate with clinical, business, data management, and technology stakeholders; Document technical solutions, root-cause analysis, support procedures, and integration processes
• Proactively identify opportunities to improve platform stability, data quality, automation, and operational efficiency; Communicate effectively with internal and customer stakeholders
• Prior experience in working on Agile/Scrum projects with exposure to tools like Jira/Azure DevOps; Provides regular updates, proactive and due diligent to carry out responsibilities

Secondary Skills / Good to have

• Understanding of pharmaceutical/biopharmaceutical clinical development processes; Familiarity with GxP-regulated environments and applicable compliance expectations
• Experience with Agile and/or Waterfall project management methodologies; Experience with Jira, Azure DevOps, ServiceNow, SharePoint, or similar project collaboration tools
• Strong PowerPoint and Excel skills for leadership reporting and project analysis; Experience working in large, matrixed, global organizations
• Change management and stakeholder engagement experience; Experience managing vendor or third-party dependencies is a plus

What Success Looks Like / Expected Outcome

• Stable and reliable CTMS/Veeva Vault operations with minimal business disruption; Timely resolution of Tier 2/3 incidents and reduction of recurring production issues
• Successful delivery and support of CTMS and external partner integrations; Accurate and efficient external partner user conversions and Vault Loader activities
• High-quality, governed, and consistent Veeva/CTMS data across integrated platforms; Improved reliability and performance of APIs and data integrations
• Timely delivery of reports, dashboards, and cross-platform analytics; Increased automation and reduced manual operational activities through AWS/Python/SQL solutions
• Strong collaboration with business, clinical, data, and technology stakeholders; Compliance with applicable GxP, security, data governance, and operational processes