Director - CTMS Strategy

Veeva Systems, Inc.; Boston (MA); Hybrid; USD 125,000 - 300,000; Full time

Benefits offered by this job

Medical, dental, vision, and basic lif

Flexible PTO and company paid holidays

Retirement programs

1% charitable giving program

Job summary

Veeva Systems is seeking a Director of Strategy to drive adoption and growth of our CTMS within the Veeva Clinical Operations suite. This strategic leader will define market approach and align cross-functional teams to streamline trials for sponsors and CROs.

The role requires a blend of strategic thinking, execution, and clinical operations knowledge, with a track record leading GTM initiatives in life sciences software.

Qualifications

• 10+ years in strategic leadership, business development, or GTM strategy within clinical software/SaaS/PaaS.
• Proven operator able to switch between high-level strategy and detailed execution.
• Excellent communication with diverse audiences including C-level executives.

Responsibilities

• Develop and execute go-to-market strategies to grow CTMS adoption among Life Sciences customers.
• Engage executive stakeholders and articulate the measurable value of a unified CTMS.
• Partner with Sales to define target accounts and support strategic sales cycles.
• Represent Veeva as a CTMS thought leader at industry events and meetings.
• Collaborate with Product, Marketing, and Services to refine CTMS positioning and roadmap.
• Gather customer feedback on trial management pain points to inform product strategy.

Skills

Strategic leadership

Go-to-Market strategy

Stakeholder engagement

Executive communication

Education

Bachelor's degree

Job description

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Veeva Systems is seeking an accomplished and driven Director of Strategy to drive the adoption and growth of our Clinical Trial Management System (CTMS) within the Veeva Clinical Operations suite.

This strategic leader will be responsible for defining, building, and driving the market adoption and growth of our industry-leading CTMS solution. The ideal candidate possesses a deep blend of strategy, commercial execution, and knowledge of clinical trial operations within the Life Sciences industry. This role requires the ability to operate at an executive strategy level while simultaneously driving detailed, cross-functional execution to streamline how sponsors and CROs manage complex clinical trials.

What You’ll Do

• Drive Go-to-Market Strategy – Develop and execute comprehensive strategies to increase adoption and usage of Veeva Vault CTMS among Life Sciences companies (Sponsors, CROs, and emerging biotechs), aligning with Veeva’s broader Clinical Operations and Development Cloud vision.
• Engage with Customers – Act as a trusted advisor and subject matter expert to executive stakeholders, articulating the measurable value of a unified CTMS in improving trial oversight, monitoring efficiency, resource management, and overall operational compliance.
• Support Sales Teams – Partner deeply with Veeva’s sales organization to define target accounts, educate customers on the advantages of a modern, cloud-native CTMS, support strategic sales cycles, and ensure revenue goals are achieved.
• Industry Thought Leadership – Represent Veeva as the primary evangelist for clinical operations technology at key industry events, conferences, and executive customer meetings to drive awareness, define market opportunity, and establish credibility.
• Cross-Functional Collaboration – Work closely with Veeva’s Product Management, Marketing, and Services teams to refine core positioning and messaging, shape the future CTMS roadmap based on market demand, and ensure seamless delivery and customer success.
• Market Insights & Feedback – Continuously gather detailed customer feedback on trial management pain points, identify emerging trends in decentralized trials and risk-based monitoring, and provide actionable insights to enhance the CTMS product and overall business strategy.

Requirements

• 10+ years of progressive experience in strategic leadership, business development, or product/go-to-market strategy, specifically within a clinical software/SaaS/PaaS environment.
• Proven Operator: A track record as a successful leader who can seamlessly transition between high-level strategy and detailed execution/project management.
• Exceptional Communication: Strong presentation skills with the ability to articulate complex operational and technical concepts to diverse audiences (technical teams, clinical operations leaders, and C-level executives).
• Education: Bachelor’s degree required.

Nice to Have

• CTMS Domain Expertise: Deep experience leading go-to-market strategy or implementation for Clinical Trial Management Systems; understanding the nuances of study startup, monitoring, and trial close-out is a core competency.
• Clinical Operations Expertise: Specific experience with the operational workflows of clinical research sites, sponsors, and CROs.
• Regulatory Knowledge: Familiarity with GCP, ICH guidelines, and regulatory/compliance considerations in clinical trial technology.
• Advanced Degree: MBA or advanced degree in a related field is a plus.

Interviewing with Veeva

We value your time and believe in a transparent hiring process. Here is the process you can expect.

If moving to the interview stage, our process is as follows:

1. A conversation with the hiring manager
2. A personality assessment
3. A practical case exercise
4. A final conversation with our group's Senior Leader

Once all interviews are complete, the manager will be in touch with a final decision.

Perks & Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program

Compensation

• Base pay: $125,000 - $300,000
• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [e-mail].