VCS - Assistant Canteen Chief - Richmond VA

Veterans Health Administration; Richmond (VA); On-site; USD 45,000 - 70,000; Full time

Job summary

Veterans Canteen Service (VCS) at Richmond VA Medical Center is seeking an Assistant General Manager with 1-2 years direct food service/retail management. Join a fast-paced environment that supports Veterans and their families, emphasizing hospitality and staff development.

The role requires hands-on leadership, proficiency with MS Office and POS systems, and certification requirements including ServSafe (or within 90 days) and a valid REAL ID.

Qualifications

• Minimum of 1-2 years of direct food service and/or retail management experience.
• Proven track record of building sales, increasing profits, and developing staff.
• Hands-on leadership style with a strong emphasis on customer service and hospitality.
• ServSafe certification required (or must be obtained within 90 days of hire).
• A current, valid REAL ID is required to work with the Veterans Canteen Service.

Responsibilities

• Lead staff across the Richmond VA Medical Center canteen to ensure high-quality service.
• Drive sales, profitability, and people development in a fast-paced environment.

Skills

Food service management

Retail management

Staff development

Customer service

Sales growth

Tools

POS systems

MS Office

Job description

Are you seeking a better work-life balance? Join an exceptional organization that prioritizes Veterans for an outstanding career! With over 80 years of serving our nation's Veterans, the Veterans Canteen Service (VCS) is currently seeking a dynamic Assistant General Manager for our Richmond VA VA Medical Center Canteen. Join our fast-paced environment if you have a passion for our Veterans and their families, along with prior multi-unit experience.

Management Experience:

• Minimum of 1-2 years of direct food service and/or retail management experience.
• Proven track record of building sales, increasing profits, and developing staff.

Leadership & Service Focus:

• Hands‑on leadership style with a strong emphasis on customer service and hospitality.

Technical Skills:

• Proficient in Microsoft Office applications (Word, Excel, etc.) and experienced with POS systems.

Certifications & Credentials:

• ServSafe certification required (or must be obtained within 90 days of hire).
• A current, valid REAL ID is required to work with the Veterans Canteen Service.