Vault Operations Lead: Secure Cash & Compliance

brinks; Lancaster (Lancaster County); On-site; USD 50,000 - 75,000; Full time

Job summary

Brink's U.S. division is seeking a Vault Supervisor to lead vault operations, manage currency and firearms handling, and ensure security and accuracy of daily workflows. The role supports branch management and enforces safety and compliance standards.

The Vault Supervisor will supervise vault staff, drive process improvements, and maintain quality customer service while balancing transactions in a high-security environment.

Qualifications

• Must have strong attention to detail and integrity.
• Excellent customer service and communication skills.
• Ability to work independently and collaboratively in a security-focused environment.

Responsibilities

• Provide first-line supervision to Vault employees.
• Oversee daily vault operations including inventory management and branch/vault check in/out.
• Coach and develop staff; monitor performance of personnel and processes.
• Ensure compliance with security procedures and company policies.
• Maintain accurate records and balance transactions daily.
• Assist management to meet branch goals and coordinate cross-training.

Skills

Attention to detail

Ethics

Customer service

Independence

Leadership ability

Professional demeanor

Influence and leadership

Education

Bachelor's Degree

Job description

Brink's U.S. division is seeking a Vault Supervisor to lead vault operations, manage currency and firearms handling, and ensure security and accuracy of daily workflows. The role supports branch management and enforces safety and compliance standards.

The Vault Supervisor will supervise vault staff, drive process improvements, and maintain quality customer service while balancing transactions in a high-security environment.