Vascular Surgery Patient Care Navigator

Providence; Medford (OR); On-site; USD 42,000 - 64,000; Full time

Job summary

The Patient Care Coordinator at Providence Medical Group South is the first point of contact, delivering exceptional customer service to patients and visitors in person or by phone, and acting as a liaison between patients and providers throughout the administrative flow of the patient experience.

This role supports or independently handles routine healthcare services to ensure smooth clinic operations, enabling a culture of caring for the community.

Qualifications

• 1 year of experience in medical/healthcare setting.
• Experience providing a high level of customer service in a fast paced environment, including handling confidential data with discretion.
• Electronic Medical Records (EMR) experience.

Responsibilities

• Deliver excellent customer service to patients and visitors in person or by phone.
• Act as liaison between patients and providers throughout the administrative flow of the patient experience.
• Perform core front and back office duties with increased independence and demonstrated proficiency.
• Support or independently handle routine and basic healthcare services to ensure smooth clinic operational excellence.

Skills

Customer service

EMR experience

Healthcare setting

Job description

The Patient Care Coordinator at Providence Medical Group South is the first point of contact, delivering exceptional customer service to patients and visitors in person or by phone, and acting as a liaison between patients and providers throughout the administrative flow of the patient experience.

This role supports or independently handles routine healthcare services to ensure smooth clinic operations, enabling a culture of caring for the community.