Variable Part-Time Front Office Receptionist

QualDerm Partners; Greensboro (NC); On-site; USD 19,286 - 24,796; Part time

Benefits offered by this job

Competitive Pay

401(k) company match

Employee Referral Bonus Program

Job summary

A leading dermatology network in Greensboro is seeking a Variable Part-Time Front Office Receptionist to enhance patient experiences. This role involves managing patient check-in/out, handling administrative tasks, and delivering exceptional customer service. Ideal candidates will possess strong interpersonal and communication skills, along with a high school diploma. Join a supportive team that celebrates diversity and values every employee's contribution.

Qualifications

• 1-2 years of experience in a customer-facing role, preferably in a healthcare setting.
• Strong communication and interpersonal skills.
• Proficiency in using medical software and Microsoft Office Suite.

Responsibilities

• Greet patients and visitors promptly and professionally.
• Manage patient check-in and check-out processes.
• Collect patient information and verify eligibility.
• Schedule and confirm patient appointments.
• Respond to patient inquiries and assist with issues.
• Maintain a clean and organized reception area.

Skills

Customer service skills

Strong communication

Detail-oriented

Interpersonal skills

Education

High School Diploma

Associate's Degree

Tools

Microsoft Office Suite

Medical software

Job description

HOURS SCHEDULED: Monday through Friday 2-5 PM

With 150+ locations in 17 states, QualDerm Partners is the largest multi-state female-founded and owned dermatology network in the U.S. At QualDerm, we are united in our purpose: to educate, protect, and care for your skin. We strive to provide the very best in comprehensive skin care to help you achieve a confident, healthier, and more beautiful you!

Job Summary

The Variable Part-Time Front Office Receptionist is responsible for facilitating smooth operations at our front desk and ensuring an excellent experience for our patients. This role requires handling patient registration, managing administrative tasks, and providing exceptional customer service in a fast-paced environment. The ideal candidate will be detail-oriented, friendly, and efficient in their work.

Essential Duties and Responsibilities

• Greet patients and visitors promptly and professionally, both in person and on the phone
• Manage patient check-in and check-out processes, ensuring accuracy in patient records
• Collect patient information, insurance details, and verify eligibility
• Schedule, reschedule, and confirm patient appointments as needed
• Maintain a clean and organized reception area in line with office policies
• Respond to patient inquiries and address any concerns or issues that arise
• Assist in processing payments and maintaining an accurate financial record
• Support clinical staff and other administrative functions as required
• Collaborate with the team to enhance overall patient experience and satisfaction

Minimum Qualifications

• High School Diploma required; Associate's Degree preferred
• 1-2 years of experience in a customer-facing role, preferably in a healthcare setting
• Strong communication and interpersonal skills
• Proficiency in using medical software and Microsoft Office Suite

Benefits of Joining QualDerm Partners

• Competitive Pay
• 401(k) – The company match is 100% of the first 3%; and 50% of the next 2%; immediately vested
• Employee Referral Bonus Program

QualDerm Partners is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants must be currently authorized to work in the United States in a full-time basis.