Van Driver

InterContinental Hotels Group; Joint Base Lewis-McChord (WA); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Paid time off

Medical/dental/vision insurance

401k

Job summary

InterContinental Hotels Group is seeking a Shuttle Driver to operate hotel vehicles for guest transport, provide courteous service, and promote hotel facilities. The role requires a valid license and fluent English. The position includes benefits such as PTO, medical/dental/vision coverage, and a 401k plan.

Excellent guest service and safety awareness are essential. The hourly pay rate is $18.40. Candidates should be comfortable lifting luggage and working flexible hours, including nights,

Qualifications

• High School diploma or equivalent, and one year guest service or driver experience preferred.
• Must speak fluent English.
• Valid driver’s license required.
• Carrying, pushing, or lifting items weighing up to 100 pounds.
• Driving to and from guest destinations.
• Handling objects such as luggage.
• Bending, stooping, kneeling.

Responsibilities

• Respond to all guest requests for shuttle service in a prompt and courteous manner; assist guests with luggage while boarding and off loading the vehicle.
• Operate vehicle in accordance with state laws; observe all airport rules pertaining to shuttle vehicles.
• Explain and promote hotel facilities, outlets and services to guest and provide information to guests regarding local attractions and activities.
• Perform daily inspection of vehicles; takes necessary action to correct deficiencies or unsafe conditions; keep vehicle clean and neat at all times.
• Respond to guest requests and complaints, in a prompt and professional manner.Inform supervisor of major problems, complaints, disturbances or dissatisfied guests.
• Promote team work and quality service through daily communications and coordination with other departments.
• May regularly inspect and clear hotel entrance and surrounding areas of litter and debris.
• May assist with other duties as assigned

Skills

Fluent English

Guest service

Driver experience

Education

High School diploma or equivalent

Job description

The hourly pay rate for this role is $18.40.We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.

JOB OVERVIEW:

Drive hotel van or designated vehicles to and from guest destinations in a safe and courteous manner.

DUTIES AND RESPONSIBILITIES:

• Respond to all guest requests for shuttle service in a prompt and courteous manner; assist guests with luggage while


• boarding and off loading the vehicle.


• Operate vehicle in accordance with state laws; observe all airport rules pertaining to shuttle vehicles.


• Explain and promote hotel facilities, outlets and services to guest and provide information to guests regarding local


• attractions and activities.


• Perform daily inspection of vehicles; takes necessary action to correct deficiencies or unsafe conditions; keep vehicle


• clean and neat at all times.


• Respond to guest requests and complaints, in a prompt and professional manner.Inform supervisor of major


• problems, complaints, disturbances or dissatisfied guests.


• Promote team work and quality service through daily communications and coordination with other departments.


• May regularly inspect and clear hotel entrance and surrounding areas of litter and debris.


• May assist with other duties as assigned

QUALIFICATIONS AND REQUIREMENTS:

High School diploma or equivalent, and one year guest service or driver experience preferred.Must speak fluent English.Other languages preferred.Valid driver’s license required.

This job requires ability to perform the following:

• Carrying, pushing, or lifting items weighing up to 100 pounds


• Driving to and from guest destinations


• Handling objects such as luggage


• Bending, stooping, kneeling

Other:

• Communication skills are utilized a significant amount of time when interacting with clients, guests and employees.


• Reading and writing abilities are utilized often when completing departmental records/logs, reading road signs, etc..


• May be required to work nights, weekends, and/or holidays.

Work Area:Hotel Entrance, LobbyArea.

The statements in this job description are intended to describe the essential nature and level of work being performed.They are not intended to be ALL responsibilities or qualifications of the job.