Lead Valet & Team Lead - Parking Operations

ABM industries; Austin (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

ABM is seeking a Lead Valet to manage a team of valets in an outdoor, customer-focused environment in Austin, TX. You will drive customer vehicles as needed, greet guests professionally, and ensure safe, efficient parking operations.

This role requires leadership experience, the ability to work 7 am–7 pm shifts, and the skill to operate both manual and automatic transmissions. ABM emphasizes safety, service, and teamwork in a fast-paced setting.

Qualifications

• Must have experience leading a team.
• Must be flexible between 7 am and 7 pm.
• Must know how to drive a vehicle with a manual transmission.

Responsibilities

• Coordinate traffic flow
• Communicate valet procedure, information and directions clearly and effectively with guests.
• Understand and respond appropriately to basic customer and team member inquiries.
• Monitor illegal parking, and immediately store vehicles.
• Interact with guests in a friendly manner
• Assist guests with loading and unloading
• Collect and secure guest keys
• Predict and communicate traffic flow peaks and lot issues
• Identify and arrange for extra support for extended wait times.
• Accurately tally and split the tip pool
• Receive and receipt a variety of valet payments
• Accurately reconcile and report daily revenue
• Project currency and coin requirements and re-order as necessary.
• Operate, park and retrieve all vehicles in a safe manner by obeying all traffic laws, Facility policies, and applicable pedestrian regulations.
• Work in an outdoor unprotected environment in all climates for extended periods of time
• Keep work area clean of debris.

Skills

Team leadership

Customer service

Communication

Job description

ABM is seeking a Lead Valet to manage a team of valets in an outdoor, customer-focused environment in Austin, TX. You will drive customer vehicles as needed, greet guests professionally, and ensure safe, efficient parking operations.

This role requires leadership experience, the ability to work 7 am–7 pm shifts, and the skill to operate both manual and automatic transmissions. ABM emphasizes safety, service, and teamwork in a fast-paced setting.