Valet Supervisor: Lead & Train Team | Free Parking

Propark Mobility; Boston (MA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Free Parking

Flexible scheduling

Paid holidays

Wellness program

EAP and counseling services

Birthday day off

Job summary

Propark Mobility is hiring a Hotel Valet Supervisor for a full-time role at a luxury hotel in Boston, MA. The position offers a schedule blending mornings, evenings, and weekends with a base pay of $23.00 per hour plus cash tips.

You will train shuttle drivers and valets, manage schedules, and ensure top-tier guest service while maintaining budgets and payroll processes. The role requires a valid 2-year driver's license and ability to drive a manual transmission, along with strong communication

Qualifications

• 18 years or older
• Valid driver's license with at least 2 years of driving experience
• Ability to drive a manual transmission
• Energetic, outgoing and able to stand, walk, and lift up to 50 lbs when needed
• Excellent written and spoken communication; professional and friendly
• Experience in customer service or hospitality preferred
• Flexible schedule including weekends and holidays

Responsibilities

• Train shuttle drivers and valets to meet job expectations
• Review and approve work schedules to ensure coverage and control costs
• Develop and maintain excellent client relations and attend client meetings
• Handle customer complaints and day-to-day operational issues
• Manage employee hours and submit payroll
• Oversee customer service programs to ensure satisfaction
• Develop budgets and monitor financial performance to meet goals
• Review audits to ensure revenue control integrity
• Ensure compliance with company and client policies
• Complete required reports

Skills

Customer service

Hospitality

Job description

Propark Mobility is hiring a Hotel Valet Supervisor for a full-time role at a luxury hotel in Boston, MA. The position offers a schedule blending mornings, evenings, and weekends with a base pay of $23.00 per hour plus cash tips.

You will train shuttle drivers and valets, manage schedules, and ensure top-tier guest service while maintaining budgets and payroll processes. The role requires a valid 2-year driver's license and ability to drive a manual transmission, along with strong communication