Valet Team Lead — Guest Experience & Ops

Propark Mobility; Los Angeles (CA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Free Parking

Flexible scheduling

Paid holidays

Wellness program

Employee Assistance Program (EAP)

Medical, dental, vision

401k

Commuter benefits

Pet insurance

Birthday off

Job summary

Propark Mobility in Los Angeles, CA is seeking a Valet Supervisor to lead staff, manage daily operations, and ensure top-notch customer service at busy parking facilities.

The role offers a blend of full-time and part-time shifts with compensation of $21.00–$22.50 per hour plus cash tips. Candidates must have a valid driver’s license and be 18 or older. Apply to join a team that promotes internal growth and competitive benefits.

Qualifications

• You are at least 18 years old.
• You have a valid driver's license and have been driving for at least 2 years.
• Energetic, outgoing and can stand, run, and carry items, up to 50lbs, if needed.
• Great communicator in both written and spoken language, with a friendly, professional approach to everyone you meet.
• Thrive in a fast-paced environment, and can help resolve customer issues in a positive and helpful way.
• You have at least one year of related parking and/or customer service experience.
• You are a motivated individual willing to take on new challenges, with experience in Customer Service or the Hospitality Industry.
• You are a roll-up-the-sleeves, get stuff done type of person that is organized, honest and thoughtful.
• Your friends describe you as trustworthy, loyal and dependable.
• You are self-sufficient, resourceful, collaborative and decisive.
• You see a challenge as an opportunity and are looking for a position with a chance for growth.
• You have a flexible schedule meaning that the position may require working weekends and holidays.
• You have very strong conversational communication skills.
• You have an exceptional way with people and you want more.

Responsibilities

• Lead staff to promote teamwork and exceptional customer service.
• Respond to inquiries and assist with incident reports and handling complaints.
• Assist with training, scheduling, and evaluation of staff.
• Maintain equipment, uniforms and supplies catalog for local management.
• Reconcile daily bank reports and ticket logs and identify discrepancies.
• Maintain log of field bank transactions, uniforms issued, and parking violators as applicable.
• Monitor cleanliness and safety at the assigned facilities and report issues to local management.
• Perform valet, attendant, or cashier duties as needed.

Skills

Customer service

Hospitality industry

Communication skills

Team motivation

Organized

Job description

Propark Mobility in Los Angeles, CA is seeking a Valet Supervisor to lead staff, manage daily operations, and ensure top-notch customer service at busy parking facilities.

The role offers a blend of full-time and part-time shifts with compensation of $21.00–$22.50 per hour plus cash tips. Candidates must have a valid driver’s license and be 18 or older. Apply to join a team that promotes internal growth and competitive benefits.