Valet Supervisor — Bilingual Customer Service Lead

SP Plus Corporation

Miami Beach (FL)

On-site

USD 19,000 - 22,000

Full time

7 days ago

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Job summary

SP Plus Corporation is seeking a Valet Supervisor for The Edition in Miami. You will lead daily parking operations, ensure compliance with client contracts, and deliver professional service to customers and clients.

The ideal candidate has strong customer service and valet parking experience, is bilingual, and holds a valid Florida driver's license. You will work on-site, supervise team members, and respond to safety and maintenance needs to keep the facility running smoothly.

Qualifications

High school diploma or GED; 1+ year related experience or equivalent.
Experience in customer service and valet parking.
Clear verbal and written communication skills.
Valid state driver’s license with a good driving record.

Responsibilities

Operational Oversight: Manage daily activities at locations, ensuring adherence to policies and contracts.
Client & Customer Relations: Build positive client relations and participate in programs to improve satisfaction.
Facility Maintenance: Assist with garage upkeep and general maintenance tasks.
Safety & Reporting: Maintain a safe environment and report incidents to the Facility Manager.
Versatility: Be ready to substitute for any position as needed to ensure smooth operations.
Local Expertise: Know facility layout and local area landmarks to assist customers.