Valet Supervisor — Lead 5-Star Guest Experience

Metropolis Technologies; Miami Beach (FL); On-site; USD 19,000 - 23,000; Full time

Job summary

Metropolis is seeking a Valet Supervisor in Miami Beach, FL, to lead daily shift operations and deliver 5-Star guest service. You will oversee the team, ensure professional standards, and maintain smooth, safe parking facility operations throughout each shift.

The role requires at least 6 months of guest service experience, a valid driver's license, and strong English communication. It is an outdoor, on-site position with opportunities to interact with high-profile guests.

Qualifications

• At least 6 months of guest service experience.
• A valid state driver’s license with a safe driving record.
• Must be at least 18 years old.
• Ability to communicate effectively in English (written and oral).
• Maintain a professional appearance and demeanor at all times.

Responsibilities

• Lead daily shift operations.
• Provide and guide your team to deliver 5-Star service to every guest.
• Ensure professionalism and total guest and client satisfaction.
• Enhance guest and associates well-being to create memorable experiences.
• Oversee shift functions, ensuring proper start-to-finish operations.
• Monitor compliance with Metropolis / SP+ Hospitality policies and procedures.
• Serve as first point of contact for associates to resolve issues.
• Assist high-profile guests and resolve service concerns on the spot.
• Maintain facility flow for efficiency and safety.

Skills

Guest service

English communication

Professional appearance

Driver's license

Age 18+

Job description

Metropolis is seeking a Valet Supervisor in Miami Beach, FL, to lead daily shift operations and deliver 5-Star guest service. You will oversee the team, ensure professional standards, and maintain smooth, safe parking facility operations throughout each shift.

The role requires at least 6 months of guest service experience, a valid driver's license, and strong English communication. It is an outdoor, on-site position with opportunities to interact with high-profile guests.