Valet & Shuttle Services Supervisor

Mystic Lake Casino Hotel; Prior Lake (MN); On-site; USD 35,000 - 45,000; Full time

Job summary

Mystic Lake Casino Hotel in Prior Lake, MN, is looking for a Valet Supervisor to ensure excellent guest service by overseeing shuttle and valet operations. The role includes supervising staff, training new team members, and ensuring compliance with driving standards.

Candidates must be able to efficiently manage guest transportation, conduct inspections of shuttle buses, and handle various reports. This position plays a crucial role in maintaining service quality for our guests and team members.

Qualifications

• Supervises shuttle services and valet staff.
• Ensures compliance with driving standards.
• Trains and develops team members.

Responsibilities

• Monitors and evaluates driving habits of staff.
• Schedules team members based on business needs.
• Completes daily shift and performance reports.

Job description

Mystic Lake Casino Hotel in Prior Lake, MN, is looking for a Valet Supervisor to ensure excellent guest service by overseeing shuttle and valet operations. The role includes supervising staff, training new team members, and ensuring compliance with driving standards.

Candidates must be able to efficiently manage guest transportation, conduct inspections of shuttle buses, and handle various reports. This position plays a crucial role in maintaining service quality for our guests and team members.