Valet Services Attendant

Riverside Casino & Golf Resort; Iowa; On-site; USD 9,500 - 14,000; Part time

Benefits offered by this job

Paid Time Off

Tips

Job summary

Riverside Casino & Golf Resort is seeking a Valet Attendant to greet guests, park and retrieve their vehicles, and assist with luggage and golf equipment. You will ensure safety, operate shuttles, and provide first‑class service across all guest interactions.

The role requires 18+, a valid MVR, and the ability to drive both manual and automatic transmissions in all weather conditions. Join a team focused on guest satisfaction and security of vehicles.

Qualifications

• Must be 18 years of age or older.
• Ability to obtain acceptable MVR and operate vehicles.
• Ability to operate vehicles with manual or automatic transmission.
• Thorough knowledge of driving laws and regulations.
• Excellent interpersonal and communication skills.
• Willingness to work in all weather conditions with proper attire.

Responsibilities

• Greet patrons in a positive and friendly manner.
• Park and retrieve guests' vehicles.
• Operate vehicles with manual or automatic transmission.
• Move guest golf equipment from the casino to the Pro Shop.
• Move luggage and personal belongings to the guest's hotel room.
• Provide exceptional customer service to all guests.

Skills

Interpersonal

Communication

Vehicle operation

Customer service

Education

High school diploma or GED

Job description

The Valet Attendant is responsible for parking and retrieving guests' vehicles, handling of luggage and personal items, along with golf equipment. This position is also responsible for greeting guests and providing timely service, as well as providing assistance to those with special accommodations.

Essential Functions

• Greet all patrons in a positive and friendly manner.
• Maintain a working knowledge of company facilities, activities, and special events on the property.
• Park and retrieve guests/vehicles.
• Possess ability to operate vehicles with manual or automatic transmission.
• Maintain ability to operate company shuttles in a safe and responsible manner.
• Ensure safety for all passengers as they enter and exit the company shuttle.
• Ensure that all vehicles are checked for damage, ticketed, locked, and keys are returned to Valet Booth.
• Maintain security of vehicle keys in an orderly manner.
• Move guest golf equipment from the front of the casino to the Pro Shop.
• Move guest baggage and personal belongings from the front of the casino to the guest’s hotel room.
• Provide exceptional customer service to all internal and external customers.

Required

• Must be 18 years of age or older.
• Ability to obtain acceptable MVR according to set standards, and ability to operate vehicles with manual or automatic transmission.
• High school diploma or GED equivalent.
• Thorough knowledge of driving/roadway laws and regulations.
• Must demonstrate excellent interpersonal and communication skills.
• Willingness to work in all weather conditions with proper attire.

Schedule

Part-Time that varies based on events and holidays and includes days, nights and weekends.

$8.39/hour + Tips (including premium pay) with 20 hours of Paid Time Off upon hire

Riverside Casino & Golf Resort ® is an Equal Opportunity Employer dedicated to non-discrimination in employment. We select the best qualified individual for the job based on job-related qualifications regardless of race, age, color, religion, sex, national origin, ancestry, marital status, sexual preference, disability or any other status protected by applicable law.