Valet Ramp Captain — Guest Service Leader

Evolution Parking & Guest Services, LLC; Baton Rouge (LA); On-site; USD 50,000 - 75,000; Full time

Job summary

A valet services provider in Baton Rouge is seeking a Valet Ramp Captain to oversee valet operations and ensure exceptional guest service. The ideal candidate will have a strong customer service background and 2+ years in a management role in valet parking. Responsibilities include supervising staff, maintaining traffic flow, and ensuring a safe parking environment. This position offers opportunities for advancement and a collaborative work environment.

Qualifications

• Experience in valet parking.
• Valid US Driver's License.
• 2+ years in a management position.
• Experience with Customer Service.

Responsibilities

• Ensure the safety and efficiency of parking guest vehicles.
• Establish positive guest relationships through consistent service.
• Supervise valet operations and resolve issues.
• Monitor traffic flow throughout the valet staging area.
• Participate in training and development programs.

Skills

Strong customer service and client relationship skills

Excellent oral and written communication skills

Strong technology proficiency

Strong organizational skills

Attention to detail

Education

Associate's Degree, High School Diploma, or GED

Tools

HRIS platforms (e.g., ADP)

Job description

A valet services provider in Baton Rouge is seeking a Valet Ramp Captain to oversee valet operations and ensure exceptional guest service. The ideal candidate will have a strong customer service background and 2+ years in a management role in valet parking. Responsibilities include supervising staff, maintaining traffic flow, and ensuring a safe parking environment. This position offers opportunities for advancement and a collaborative work environment.