Valet Parking Attendant

ADP, Inc.; Hartford (CT); On-site; USD 19,000 - 25,000; Full time

Job summary

The Goodwin Hotel in downtown Hartford seeks a courteous Valet Parking Attendant to welcome guests and provide a positive first and last impression. You will assist with parking, retrieving vehicles, and offering directions in a fast-paced luxury setting.

Responsibilities include greeting guests, parking cars safely, handling claim checks, and documenting activity. A clean driving record and weekend availability are preferred.

Qualifications

• Excellent guest service experience in a fast-paced setting.
• Ability to assist guests and answer questions.
• Clean driving record and knowledge of safe driving.

Responsibilities

• Greet arriving and departing guests with a positive attitude.
• Park cars in a safe, organized, and timely manner.
• Wait in staging area during inclement weather.
• Return to front of hotel after parking or retrieval.
• Provide claim checks and guidance to reclaim vehicles.
• Provide directions and information to guests as needed.
• Document claims, vehicle damages, and status reports.
• Obey all traffic laws on and off property.

Skills

Guest service

Customer interaction

Driving

Job description

Located in downtown Hartford, The Goodwin Hotel is a historic luxury boutique hotel that blends timeless architecture with modern hospitality. Originally built in 1881, The Goodwin is known for its sophisticated atmosphere, personalized service, and memorable guest experiences. At The Goodwin, team members are empowered to deliver warm, authentic service in an elegant, fast-paced environment where professionalism, teamwork, and attention to detail are valued.

Role Summary:

The Valet Parking Attendant is responsible for providing a positive first and last impression to customers when they arrive and leave.

Role Responsibilities:

• Exhibit strong guest service and a positive attitude at all times, greeting all arriving and departing guests
• Park cars in a safe, organized, and timely manner
• Remain in staging area regardless of weather, waiting for guests to need their car to be parked or retrieved
• Return to the front of the hotel in a safe and timely manner after a park or pull
• Provide claim check and instruct customers on how to reclaim vehicle
• Provide travel directions and information to customers when necessary
• Provide accurate and timely documentation and reports of departmental activities and status including claim checks, vehicle damage, statements and conditions
• Obey all traffic laws on and off property

Role Requirements:

• Able to work outdoors during different seasons
• Strong driving record
• Must be at least 18 years of age
• Strong work ethic
• Weekend and holiday availability preferred

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