Valet Operations Supervisor — Guest Experience Leader

Agua Caliente Casinos; Rancho Mirage (CA); On-site; USD 35,000 - 50,000; Full time

Job summary

Agua Caliente Casinos is seeking a Valet Department Supervisor for their Rancho Mirage location. The role involves overseeing daily operations and ensuring a high standard of guest service at all times.

The ideal candidate will have supervisory experience, a high school diploma, and a valid California Drivers License. Responsibilities include managing valet staff, resolving guest complaints, and maintaining operational integrity. The position requires working in various weather conditions and being able to lift over 30lbs.

Qualifications

• Must have at least 1 year supervisory experience and 3 years related experience.
• Valid California Drivers License required.
• Good driving record necessary.

Responsibilities

• Supervise Valet Department operations.
• Ensure quality guest service.
• Resolve guest complaints promptly.
• Maintain Valet Operations integrity.

Skills

Supervisory experience

Customer service

Ability to lift 30lbs

Communication in English

Education

High school diploma or G.E.D.

Job description

Agua Caliente Casinos is seeking a Valet Department Supervisor for their Rancho Mirage location. The role involves overseeing daily operations and ensuring a high standard of guest service at all times.

The ideal candidate will have supervisory experience, a high school diploma, and a valid California Drivers License. Responsibilities include managing valet staff, resolving guest complaints, and maintaining operational integrity. The position requires working in various weather conditions and being able to lift over 30lbs.