Valet Operations Lead - Guest Experience & Team Coaching

Metropolis Technologies; Appleton (WI); Sur place; USD 30 000 - 34 000; Plein temps

Avantages offerts par ce poste

Medical

Dental

Vision

FSA

Disability insurance

Life insurance

401k

Paid time off

Résumé du poste

SP+ in Appleton, WI is hiring a valet associate to greet guests, park and retrieve vehicles, and support a high-service operation. You will help hire and train staff, schedule shifts, and ensure compliance with safety and procedures.

The role requires a high school diploma or equivalent, a valid driver’s license, and strong customer service skills. The position offers hourly pay and tips, with opportunities to contribute to a fast-paced location network as part of a larger mobility company.

Qualifications

• Education: minimal high school diploma or equivalent with 6 months related experience or training.
• Valid state driver's license and acceptable driving record.
• Clear spoken communication and written abilities.
• Customer-focused attitude and professional appearance.
• Ability to adapt to changing conditions and work schedules.

Responsabilités

• Greet guests courteously and ensure timely service.
• Assist guests in and out of vehicles and drive/park vehicles safely.
• Help hire, train, and coach valet team; create staffing plans.
• Maintain compliance with SOPs and secure keys and vehicles.
• Handle daily paperwork per audit standards and keep lanes clean.
• Fill in for other roles as needed and support location operations.

Connaissances

Customer service

Oral communication

Written communication

Adaptability

Judgment

Driver's license

Formation

High school diploma or equivalent

Description du poste

SP+ in Appleton, WI is hiring a valet associate to greet guests, park and retrieve vehicles, and support a high-service operation. You will help hire and train staff, schedule shifts, and ensure compliance with safety and procedures.

The role requires a high school diploma or equivalent, a valid driver’s license, and strong customer service skills. The position offers hourly pay and tips, with opportunities to contribute to a fast-paced location network as part of a larger mobility company.