Valet Lead & Customer Experience Captain

vcuhealth; Richmond (VA); On-site; USD 23,000 - 32,000; Full time

Job summary

VCU Health is seeking a Valet Attendant Lead to manage the initial parking process across valet locations in Richmond, VA. The role involves determining parking assignments, guiding staff, and ensuring smooth vehicle flow with a focus on safety and customer service.

Candidates should have at least one year of valet or customer service experience, a high school diploma, and a valid Virginia driver's license with a positive driving record.

Qualifications

• Must have at least a High School Diploma or equivalent.
• Ability to read, write, and communicate in English.
• Valid Virginia Driver's License with a clean driving record.
• At least 1 year of customer service, valet captain, or valet lead experience.

Responsibilities

• Oversee parking operations and assign vehicles to valet staff.
• Control traffic flow and ensure safety during peak periods and events.
• Inspect vehicles and provide clear guidance to attendants on parking assignments.
• Work independently within established guidelines and multitask across duties.

Skills

Customer service

Leadership

Data entry

Education

High School Diploma

Tools

PC/computer

Job description

VCU Health is seeking a Valet Attendant Lead to manage the initial parking process across valet locations in Richmond, VA. The role involves determining parking assignments, guiding staff, and ensuring smooth vehicle flow with a focus on safety and customer service.

Candidates should have at least one year of valet or customer service experience, a high school diploma, and a valid Virginia driver's license with a positive driving record.