Valet Attendant Lead

vcuhealth; Richmond (VA); On-site; USD 23,000 - 32,000; Full time

Job summary

VCU Health is seeking a Valet Attendant Lead to manage the initial parking process across valet locations in Richmond, VA. The role involves determining parking assignments, guiding staff, and ensuring smooth vehicle flow with a focus on safety and customer service.

Candidates should have at least one year of valet or customer service experience, a high school diploma, and a valid Virginia driver's license with a positive driving record.

Qualifications

• Must have at least a High School Diploma or equivalent.
• Ability to read, write, and communicate in English.
• Valid Virginia Driver's License with a clean driving record.
• At least 1 year of customer service, valet captain, or valet lead experience.

Responsibilities

• Oversee parking operations and assign vehicles to valet staff.
• Control traffic flow and ensure safety during peak periods and events.
• Inspect vehicles and provide clear guidance to attendants on parking assignments.
• Work independently within established guidelines and multitask across duties.

Skills

Customer service

Leadership

Data entry

Education

High School Diploma

Tools

PC/computer

Job description

The Valet Attendant Lead provides access for all customers desiring to use valet by controlling activity associated with the initial parking process at each valet location. This job determines parking assignments for customers, controls traffic, inspects vehicles, and interacts positively with the valet attendants providing clear instruction as to which vehicles are to be parked.

Licensure, Certification, or Registration Requirements for Hire:

Possess/maintain a valid, non-restricted driver's license with a neutral or positive driver point balance.

Licensure, Certification, or Registration Requirements for continued employment:

Valid Virginia Driver's License and acceptable driver's record with positive points

Experience REQUIRED:

• Must be able to drive vehicles with both automatic and manual transmissions
• One year of customer service, valet captain, or valet lead experience

Experience PREFERRED:

• Previous professional driving experience
• Leadership or Supervisory experience
• Two years of customer service experience
• Previous experience using a PC for inquiry and accurate data entry

Education/training REQUIRED:

• High School Diploma or equivalent
• Must possess reading and writing skills and comprehend and communicate in English

Education/training PREFERRED:

• Second language

Independent action(s) required:

• Must be able to work independently within established guidelines.
• Must be able to multi task and follow directions.

Supervisory responsibilities (if applicable):

N/A

Additional position requirements:

• Required to work during inclement weather with day and evening rotations.
• May be required to work some weekends for special events.

Age Specific groups served:

N/A

Physical Requirements (includes use of assistance devices as appropriate):

• Physical: Lifting less than 20 lbs. Lifting 20-50 lbs.
• Activities: Prolonged sitting, Prolonged standing, Frequent bending, Walking (distance), Climbing (steps, ladder, other), Reaching (overhead, extensive, repetitive)
• Repetitive motion: Running
• Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading, Logical thinking
• Emotional: Fast pace environment, Able to handle multiple priorities, Able to adapt to frequent change, Noisy environment

Compensation Range: $16.50 - $23.53

Actual salary offers will be based on several key factors to include relevant work experience, credentials, and qualifications.

Compensation Range: $16.50 - $23.53

Actual salary offers will be based on several key factors to include relevant work experience, credentials, and qualifications.

EEO Employer/Disabled/Protected Veteran