Valet & Guest Services Pro | Flexible Shifts

Towne Park; Cleveland (OH); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine benefits

401k retirement savings plan

Job summary

The Guest Service Associate at Towne Park in Cleveland, OH delivers courteous hospitality, assists guests with parking, luggage, and directions, and ensures smooth arrival and departure experiences.

You will greet guests, manage vehicle flow, explain parking rates, collect tickets, and uphold safety while driving and serving on-site guests across multiple shifts, including occasional weekends and holidays. This role offers full-time opportunities and a comprehensive benefits package.

Qualifications

• High school diploma or GED required.
• Must hold a valid driver’s license for the state you’re applying to work in.
• Strong customer service and communication skills.
• Able to greet guests, read and write English, and perform basic math for payments.
• Knowledge of parking operations and vehicle handling is a plus.

Responsibilities

• Provide courteous hospitality and assist guests with parking and luggage as needed.
• Park and retrieve vehicles safely and efficiently.
• Explain parking rates and issue/collect tickets and claim checks.
• Assist guests with directions, taxis, reservations and local amenities.
• Maintain professional demeanor with guests and coworkers during shifts.
• Ensure accurate ticketing and revenue collection for vehicles parked.

Skills

English literacy

Reading instructions

Simple correspondence

Communication skills

Money math

Time systems

Vehicle parking

Luggage handling

Education

High school diploma or GED

Job description

The Guest Service Associate at Towne Park in Cleveland, OH delivers courteous hospitality, assists guests with parking, luggage, and directions, and ensures smooth arrival and departure experiences.

You will greet guests, manage vehicle flow, explain parking rates, collect tickets, and uphold safety while driving and serving on-site guests across multiple shifts, including occasional weekends and holidays. This role offers full-time opportunities and a comprehensive benefits package.