Valet & Guest Concierge

Sage Hospitality Group; Baltimore (MD); On-site; USD 22,000 - 23,000; Full time

Job summary

Sage Hospitality Group in Baltimore seeks a friendly valet attendant to greet guests, respond to transportation requests, assist with luggage, and ensure guest safety.

Under supervision, you will park vehicles, note damage on key tags, escort guests to the lobby, and provide directions.

Requirements: high school diploma or equivalent, fluent English, and the ability to drive automatic and manual vehicles with a valid license.

Qualifications

• Must have general knowledge of basic customer service skills and be fluent in oral and written English.
• Must have knowledge of local establishments, businesses and the surrounding community in general.
• Must be able to drive automatic and manual vehicles. Must have a valid driver’s license. Must have a driving record that meets the needs of our insurance carrier.

Responsibilities

• Meet and greet all guests in all forms of transportation arriving at the hotel.
• Assist guests with retrieving their luggage from vehicles.
• Note existing vehicle damage on key tags in the appropriate space provided.
• Escort guests and luggage into the lobby for registration.
• Explain valet parking procedures and fees.
• Give proper directions to registration area for check-in.
• Park vehicles securely and mark key tag with location, guest name, license plate number and type of auto.
• Drive vehicles in a safe and efficient manner.
• Provide general directions and information.
• Respond to guest questions, issues and problems regarding transportation, hotel services and local events, points of interest and activities.
• Maintain professionalism and courtesy at all times.
• Greet guests within 5 ft of your area in public spaces.

Skills

Customer service

English fluency

Local knowledge

Driving (automatic)

Driving (manual)

Education

High School diploma or equivalent

Job description

Sage Hospitality Group in Baltimore seeks a friendly valet attendant to greet guests, respond to transportation requests, assist with luggage, and ensure guest safety.

Under supervision, you will park vehicles, note damage on key tags, escort guests to the lobby, and provide directions.

Requirements: high school diploma or equivalent, fluent English, and the ability to drive automatic and manual vehicles with a valid license.