Valet Guest Ambassador

Woodbury Corporation; Lincoln (NE); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401(k)

Employee discounts

Flexible schedule

Job summary

Woodbury Corporation seeks a Valet Guest Ambassador to greet guests at the hotel with professionalism and to manage parking procedures for arrivals and departures.

This role requires a flexible schedule including weekends and holidays, with responsibilities spanning guest inquiries, safety, and cash handling in a fast-paced hotel environment.

Qualifications

• Must have experience in a guest contact position.
• Must possess a valid driver license with clean driving record.
• Must have excellent interpersonal communication skills.
• Previous cash handling experience is preferred.
• Must have a high school diploma or GED and 21 years of age.
• Must be able to drive both automatic and shift manual.

Responsibilities

• Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
• Greet arriving guests/visitors; bid farewell to departing guests/visitors and invite them to return.
• Communicate parking procedures to guests.
• Drive Airport Shuttle for guest pick up and departure
• Resolve guest complaints, ensuring guest satisfaction.
• Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
• Making sure all public areas/walkways are safe and clutter-free. (This includes helping Engineering Department in the winter with snow removal
• Efficiently and safely drives guests vehicles to and from assigned parking areas
• Accurately fills out key information tickets for each set of keys and stores keys accordingly
• Consistently and carefully hangs keys and pulls them from their assigned area
• Accurately observes assigned areas for any unauthorized tampering of guests vehicles and reports any incidents to the Supervisor and/or Security
• Accurately and thoroughly completes all required operational forms and reports
• Consistently demonstrates conscientious cash handling in accordance with departmental procedures

Skills

Guest service

Interpersonal communication

Cash handling

Driving license

Education

High school diploma or GED

Tools

Cash handling tools

Job description

Benefits:

• 401(k)
• Employee discounts
• Flexible schedule

Valet Guest Ambassador

JOB DESCRIPTION

Valet Guest Ambassador will greet guests in a professional manner as they arrive at the hotel. Candidates must be able to work a flexible schedule to include weekends and holidays.

Essential Functions

• Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
• Greet arriving guests/visitors; bid farewell to departing guests/visitors and invite them to return.
• Communicate parking procedures to guests.
• Drive Airport Shuttle for guest pick up and departure
• Resolve guest complaints, ensuring guest satisfaction.
• Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
• Making sure all public areas/walkways are safe and clutter-free. (This includes helping Engineering Department in the winter with snow removal
• Efficiently and safely drives guests vehicles to and from assigned parking areas
• Accurately fills out key information tickets for each set of keys and stores keys accordingly
• Consistently and carefully hangs keys and pulls them from their assigned area
• Accurately observes assigned areas for any unauthorized tampering of guests vehicles and reports any incidents to the Supervisor and/or Security
• Accurately and thoroughly completes all required operational forms and reports
• Consistently demonstrates conscientious cash handling in accordance with departmental procedures

JOB REQUIREMENTS

• Must have experience in a guest contact position
• Must possess a valid driver license with clean driving record
• Must have excellent interpersonal communication skills
• Previous cash handling experience is preferred
• Must have a high school diploma or G.E.D and 21 years of age
• Must be able to drive both automatic and shift manual