Valet Attendant

Hilton Woodland Hills; Los Angeles (CA); On-site; USD 21,000 - 30,000; Full time

Job summary

Hilton Woodland Hills in Los Angeles is seeking a valet attendant to greet guests with a friendly welcome, assist with luggage, drive and park guest vehicles (including manual shift), and provide courteous service during busy hotel shifts. You will read tickets, help guests with directions, and keep luggage organized in designated areas.

The ideal candidate is enthusiastic, a team player, a self-starter, and flexible with scheduling.

Qualifications

• Enthusiastic and energetic personality.
• Team player with good communication.
• Self-motivated and able to work independently.

Responsibilities

• Greet customers with a friendly welcome and remain attentive during busy periods.
• Retrieve guest items and transport luggage using a bell cart.
• Read and match valet tickets, organize luggage, and answer guest inquiries.
• Drive and park guest vehicles, including manual shift, and ensure safe return.

Skills

Enthusiastic

Team Player

Self-Starter

Flexibility

Education

High School or better

Driver's License (valid)

Job description

• Greet customers immediately with a friendly and sincere welcome. Remain calm and attentive, especially during heavy hotel activity and emergencies.
• Retrieve guest items from cars, busses, vans and carts. Grasp, lift, carry and/or load luggage and packages onto a bell cart to transport items throughout hotel to designated room. Requires physical stamina to stand, lift, carry and run at a fast pace, intermittently for duration of shift.
• Read and match valet tickets, write claim tickets and detach portion to give to guest.
• Organize and store luggage as necessary in a designated area.
• Drive, park and return various types of vehicles, belong to guests (including manual shift).
• Listen and respond to guest inquiries using a positive, clear speaking voice. Answer questions and offer assistance giving accurate information regarding outlet hours, other hotel services, directions to local attractions or function rooms, car rentals, air line shuttle service, etc.
• Answer the Valet phone and provide information as needed.

Preferred

Enthusiastic : Shows intense and eager enjoyment and interest

Team Player : Works well as a member of a group

Motivations

Preferred

Self-Starter : Inspired to perform without outside help

Flexibility : Inspired to perform well when granted the ability to set your own schedule and goals

Education

Preferred

High School or better.

Licenses & Certifications

Required

Driver's License (valid)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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