Valet Cashier Attendant

Omni Hotels & Resorts; Dallas (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Omni Hotels & Resorts is seeking a Valet Cashier to efficiently process valet transactions while delivering exceptional guest service across hotel front drive, cashier booth, and event pay stations. The role requires coordinating with attendants and event staff, handling multiple payment methods, and maintaining accuracy in a fast-paced luxury setting.

The ideal candidate has strong communication and customer service skills, experience in hospitality, and the ability to work outdoors for

Qualifications

• Excellent communication skills are essential.
• Previous customer service experience is required, hospitality background preferred.
• Ability to work well under pressure in a fast-paced environment.

Responsibilities

• Greet guests in a friendly and professional manner.
• Process valet payments using cash, credit/debit cards, room charges, and POS systems.
• Assist with basic administrative tasks and data entry as needed.
• Coordinate with valet attendants and event staff for smooth operations.
• Maintain cleanliness and organization at assigned locations in a high-volume setting.

Skills

Communication skills

Customer service

Hospitality experience

Tools

POS systems

Job description

Overview:

The Valet Cashier is responsible for processing valet parking transactions while delivering exceptional guest service in a luxury hospitality environment. This role supports valet operations across the hotel front drive, cashier booth, office, and event pay stations, ensuring accuracy, efficiency, and a positive guest experience always.

Responsibilities:

• Greet guests in a friendly and professional manner
• Answer questions and resolve basic customer concerns promptly
• Provide clear instructions to guests regarding valet procedures, pricing, and validations
• Accurately process valet parking payments using cash, credit/debit cards, room charges, and hotel POS systems
• Perform basic administrative tasks such as filing, data entry, reporting, and record-keeping
• Communicate with supervisors regarding discrepancies or issues
• Operate front drive podium, cashier booths and portable pay stations
• Manage customer lines efficiently while maintaining accuracy and professionalism
• Adapt to high-volume, fast-paced event environments
• Coordinate with valet attendants and event staff to ensure smooth operations
• Follow event-specific procedures, schedules, and protocols
• Follow company security policies guidelines
• Maintain a clean and organized work area in all assigned locations

Qualifications:

• Must have excellent communication skills.
• Previous customer service experience required, in hospitality strongly preferred.
• Must be able to work well under pressure, in a fast-paced environment.
• Must have flexible availability, including days, nights, weekends and holidays.
• Ability to stand for extended periods, up to 8 hours, and work outdoors.