Valet (Full-Time/ Weekends/ 2nd shift)

FirstService Residential; West Hollywood (FL); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Full medical plans

Dental & Vision

Paid holidays

401k with company match

Time off benefits

Job summary

FirstService Residential is seeking a customer-service oriented individual to greet residents and guests, assist with baggage and package handling, and provide information about services and local directions at a Fort Lauderdale property.

The role emphasizes strong communication, interpersonal skills, and the ability to handle inquiries, complaints, and safety procedures. High school diploma or equivalent and a Florida driver's license are preferred.

Qualifications

• High school diploma or equivalency preferred.
• Valid Florida Driver License.
• Effective written and verbal communication skills.
• Multiple language fluency is desirable.
• Strong customer service, communication and interpersonal skills required.
• Previous similar experience preferred.

Responsibilities

• Greet residents and guests as they arrive and depart; assist with baggage, packages, groceries, and information.
• Answer inquiries about hotel services, registration, shopping, dining, entertainment, and travel directions.
• Maintain equipment and report maintenance issues.
• Resolve and follow up on complaints/issues to ensure satisfaction.
• Follow safety procedures and maintain a safe work environment.

Skills

Clear communication

Customer service

Interpersonal skills

Multilingual

Previous similar experience

Education

High school diploma or equivalent

Job description

Description

Location: Fort Lauderdale, FL 33308

Pay: $18/hr

Schedule: Tuesday, Wednesday, Friday, Saturday & Sunday 4:00pm-12am (Mon & Thurs OFF)

Job Overview:

This position is customer service driven, outgoing, friendly and enjoys people. Greets residents and guests as they arrive and depart and offers baggage, package, grocery, parking, and information assistance.

Your Responsibilities

• Responsible for the needs of arriving and departing residents.
• Greets and assists residents and guests with baggage and package handling.
• Answers inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions.
• Maintains equipment in working condition and reports any maintenance issue for repair.
• Resolves and follows-up on all complaints/issues.
• Follows safety procedures and maintains a safe work environment.
• Other duties as required.

Sills & Qualifications

• High school diploma or equivalency preferred.
• Valid Florida Driver License
• Effective written and verbal communication skills.
• Multiple language fluency is desirable.
• Strong customer service, communication and interpersonal skills required.
• Previous similar experienced preferred.

Physical Requirements

• Heavy lifting required (baggage handling); ability to lift 50 – 100 lbs.
• Work in an upright standing position for long periods of time.
• Ability to work in different environmental working conditions (e.g. heat, cold, wind, rain).
• Handle, finger, grasp and feel objects and equipment.
• Reach with hands and arms.
• Communicate, receive, and exchange ideas and information by means of the spoken and written word.
• Ability to navigate the property/ building quickly and easily as required to meet the job functions.
• Complete all required forms.
• Ability to work extended/flexible hours and weekends required.
• Ability to respond to emergencies in a timely manner.

What We Offer

As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.