Valet & EV Charging Concierge

All About Parking; Mountain View, Palo Alto (CA, CA); On-site; USD 28,000 - 29,000; Full time

Job summary

All About Parking in Mountain View, CA is seeking an Attendant to provide client-facing support for valet parking, EV management, and driving operations. You will greet customers, park and retrieve vehicles, answer questions in a professional manner, and drive other employees and guests to designated areas.

Responsibilities include updating logs, maintaining station operations, and ensuring a clean, organized work environment.

Qualifications

• Must be at least 19 years of age.
• Must have 3 years of driving experience.
• Must possess a valid driver's license with no accidents or 2-point driving infractions in the last 5 years.
• Fluent in English with excellent verbal and written communications skills.
• High School diploma or equivalent preferred.
• Some customer service/public relations experience; or equivalent combination of education and experience.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Comply with all company policies and procedures.
• Assist in maintaining station operations.
• Update Valet and EV charging logs.
• Maintain a clean and orderly work environment including relief of car backlog.
• Acknowledge and greet all incoming customers in a friendly, welcoming manner that demonstrates First and Lasting Impressions.
• Perform outdoor concierge/customer service duties as requested.
• Anticipate and facilitate customer needs such as requesting their car, opening car doors, assistance with wheelchairs, luggage, holding umbrellas, providing directions, directing traffic etc.
• Safely perform valet parking and EV services including parking, retrieving and delivering customer vehicles and management of EV charging stations.
• Safely operate customer and company vehicles in accordance with all traffic regulations, applicable laws and company policies.
• Perform hourly and daily key audits including key transfers to customers and clients as directed.
• Manage cash, valet tickets, ticketless technology systems, keys and equipment in accordance with company policy.

Skills

Fluent in English

Excellent verbal and written comms

Customer service oriented

Ability to multi-task in fast-paced

Team player

Education

High School diploma or equivalent preferred

Job description

All About Parking in Mountain View, CA is seeking an Attendant to provide client-facing support for valet parking, EV management, and driving operations. You will greet customers, park and retrieve vehicles, answer questions in a professional manner, and drive other employees and guests to designated areas.

Responsibilities include updating logs, maintaining station operations, and ensuring a clean, organized work environment.