Valet/Door Person

FirstService Residential; Philadelphia (Philadelphia County); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Medical plans

Dental and vision

401k with company match

Paid holidays

Paid time off

Travel for training

Job summary

FirstService Residential in Center City Philadelphia is seeking a Valet Associate to deliver exceptional customer service to residents, tenants and guests. You will greet residents, assist with in/out of vehicles, and park cars using the garage car elevators.

This position offers full-time hours with comprehensive benefits; candidates should have a high school diploma, at least two years of customer service experience, and a valid driver's license.

Qualifications

• High school diploma or equivalency.
• Two years of customer service experience.
• Valid driver's license and clean driving record.
• Effective written and verbal communication.
• Strong customer service and interpersonal skills.

Responsibilities

• Greet and open the doors for residents.
• Park owner, guest and associate cars using garage elevators.
• Respond to requests in a courteous, professional manner.
• Assist homeowners in and out of vehicles and with valet requests.
• Communicate with concierge about resident information.
• Provide directions to local amenities and services.
• Call taxi or limo service as needed.
• Maintain professional appearance per policy.
• Assist with packages and snow/ice tasks.
• Report maintenance or cleaning needs to management.

Skills

Customer service

Communication

Interpersonal skills

Driver's license

Education

High school diploma or equivalency

Job description

Description

Job Overview:

As a Valet Associate, you’ll be responsible for providing exceptional customer service. Meets and greets residents and provides guidance and assistance to meet the needs of residents, tenants and guests as well as park owner, guest and associate vehicles in the garage utilizing the garage car elevator.

This posting is for candidates interested in being considered for multiple Concierge opportunities throughout Center City Philadelphia, with both full-time and part-time positions available. Successful candidates may be considered for current and future openings based on business needs and availability.

Your Responsibilities

• Greet and open the doors for residents and
• Park owner, guest and associate cars utilizing the garage car elevators
• Respond to all requests in a courteous, professional manner at all times
• Assist homeowners in and out of vehicles as well as all valet requests
• Communicate regularly with concierge regarding important resident information
• Provide directions to local parks, restaurants, airports,
• Call for taxi, limo service as needed
• Exhibit a positive and professional attitude and maintain professional appearance as outlined by Association and company policy
• Proactively assist with packages and
• Report maintenance or cleaning requirements to management
• Assist concierge during busy periods and break times, as needed
• Assist with trash removal as needed
• Assist with dog walking for residents, as needed
• Report all resident concerns and complaints to concierge or management
• Assist with snow shoveling and ice melt application
• Assist with placing and removing temporary walk off mats before and after rain and snow events

Skills & Qualifications

• High school diploma or equivalency
• Two (2) years of customer service experience
• Valid drivers’ license and satisfactory driving record
• Effective written and verbal communication
• Strong customer service, communication and interpersonal skills required
• Assist with placing and removing temporary walk off mats before and after rain and snow events

What We Offer

Full-time associates, will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision, and others. In addition, you will be eligible for time off benefits, paid holidays and a 401k with company match. Occasional travel may be required to attend training and other company functions.

Compensation

$17.00-$21.00 per hour

Disclaimer Statement

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.