Valet HUP

Reimagined Parking; Philadelphia (Philadelphia County); On-site; USD 20,664; Part time

Benefits offered by this job

Generous Paid Time Off

Comprehensive Health Plans

Employee Assistance Program

Job summary

A parking services company is seeking a Valet Attendant in Philadelphia, PA. This role involves ensuring the safe and efficient parking of guest vehicles while delivering exceptional customer service. Responsibilities include managing keys, assisting guests, enforcing safety protocols, and performing financial transactions related to parking services. Ideal candidates must possess a valid driver's license, excellent communication skills, and a customer-centric attitude. Generous paid time off and health plans are provided for full-time employees.

Qualifications

• At least 18 years of age.
• Valid driver’s license required.
• Ability to operate manual transmission vehicles (stick shift).
• Previous valet experience preferred.

Responsibilities

• Ensure the safe parking of guest vehicles.
• Respond quickly to customers’ requests.
• Manage financial operations by collecting fees.

Skills

Customer service skills

Ability to operate manual transmission vehicles

Excellent communication skills

Valid driver’s license

Acceptable driving record

Job description

Job Details

Title: Valet Attendant

Location: 3400 Spruce St., Philadelphia, PA 19104

Pay: $15 / hour

Shift: Varying

Application Deadline: January 5, 2026

Job Description

The Valet Attendant ensures the safe and efficient parking of guest vehicles while delivering service that exceeds our customer/client’s expectations. The Valet Attendant is responsible for responding quickly to customers’ requests and providing caring interactions with all guests at their assigned location. The Valet Attendant works closely with fellow team members, Operation Manager, and/or Shift Supervisor to ensure that quality and safety standards are met at all times as well as adhering to state and local laws.

Key Responsibilities

• Mobilize and coordinate the entire valet process by retrieving keys, car retrieval, loading, issuing tickets and/or using electronic devices to enter customer information.
• Foster customer success, happiness, and retention by building rapport, addressing inquiries, and providing directions.
• Act as a courteous brand ambassador by interfacing with guests, opening vehicle doors, and unloading cars.
• Deploy vehicle safety and security procedures, direct traffic, use barricades, park guest cars, inspect vehicles, and report incidents and claims to leadership.
• Manage financial operations by collecting relevant fees and reconciling end‑of‑shift revenue.
• Meet and greet guests upon arrival; open vehicle doors and assist with unloading when needed.
• Retrieve keys and issue tickets or enter customer information using an electronic device.
• Park guest car in an appropriate space and ensure safe operation.
• Inspect vehicle for damage and record make, model, and exact location using an electronic device or manual ticket.
• Retrieve vehicles for waiting guests quickly and help with luggage or personal items if required.
• Provide excellent customer service, respond to inquiries in a courteous manner, and give directions to nearest exits.
• Direct traffic, position barricades, and arrange towing when necessary.
• Report incidents or claims to Operations Manager or Shift Lead immediately.
• Assist with end‑of‑shift revenue reconciliation against ticket distribution.

Skills, Knowledge and Expertise

• At least 18 years of age.
• Valid driver’s license.
• Ability to operate manual transmission vehicles (stick shift).
• Excellent customer service and communication skills.
• Ability to verbally communicate with guests.
• Acceptable driving record and motor vehicle report (MVR).
• Ability to learn quickly and make sound decisions in a fast‑paced environment.
• Ability to operate guest vehicles requiring normal coordination (eye‑hand, hand‑foot).
• Ability to move from valet stand to customer cars by walking or running for extended periods.
• Previous valet experience preferred.

Benefits

Full‑time:

• Generous Paid Time Off: 10 days of PTO, plus 8 paid holidays.
• Comprehensive Health Plans: Medical, Dental, and Vision coverage for you and your family.
• Life and Disability Insurance: Company‑paid basic life and short‑term disability.
• Employee Assistance Program: Behavioral health care for you and family.
• Parental and Caregiver Leave.

Part‑time:

• Sick Time Off: Paid sick leave based on state laws.
• Employee Assistance Program: Behavioral health care for you and family.

EEO Statement

The Company will consider qualified applicants with arrest or conviction records for employment in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles Fair Chance Initiative for Hiring, and other local ordinances as applicable. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After a conditional offer and running a background check, if the Company is concerned about a conviction or convictions that are directly related to the job, you will be given the chance to explain the circumstances, provide mitigating evidence, or challenge the accuracy of the background report. A criminal history may have a direct, adverse and negative relationship upon certain job duties of this employment position, and such criminal history may result in the withdrawal of a conditional offer of employment.

Find out more about the Los Angeles County Fair Chance Ordinance at https://opportunity.lacounty.gov/wp-content/uploads/2024/03/FCO-FAQ-Final-Updated-with-Recommendations.pdf. Find out more about the California Fair Chance Act by visiting the Civil Rights Department Fair Chance Act webpage: https://calcivilrights.ca.gov/fair-chance-act/.