Valet Dispatch & Guest Services Coordinator

Metropolis Technologies; Scottsdale (AZ); Presencial; USD 21.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

401k plan

Paid time off

Disability insurance

Descripción de la vacante

Metropolis Technologies in Scottsdale, AZ is seeking a Valet Dispatcher to coordinate parking and vehicle retrieval by Valet Attendants and to securely track guest keys.

You will ensure timely dispatch, monitor wait times to meet service standards, handle valet fees if applicable, assist with customer questions, and support Supervisors to maintain a clean, safe ramp and professional appearance.

Formación

• Less than High School education or minimal related experience.
• Prior valet driving experience preferred.
• Valid state-issued driver’s license with acceptable driving record.
• Availability for 2nd/3rd shift and/or weekends may be required.
• Ability to read and write simple correspondence and present information to customers and employees.
• Excellent customer service and communication skills.
• Ability to handle cash transactions accurately.

Responsabilidades

• Coordinate dispatching of Valet Attendants to park and retrieve vehicles.
• Monitor guest wait times to meet service standards.
• Secure and track all guest vehicle keys.
• Accept and process valet fees (if applicable).
• Answer calls using proper etiquette and assist customers with directions.
• Respond to customer questions/issues promptly and courteously.

Conocimientos

Customer service

Communication

Time management

Problem solving

Educación

Less than high school education

No formal education required

Herramientas

Credit card terminal

Calculator

Cash register

Descripción del empleo

Metropolis Technologies in Scottsdale, AZ is seeking a Valet Dispatcher to coordinate parking and vehicle retrieval by Valet Attendants and to securely track guest keys.

You will ensure timely dispatch, monitor wait times to meet service standards, handle valet fees if applicable, assist with customer questions, and support Supervisors to maintain a clean, safe ramp and professional appearance.