Valet Dispatch Concierge PM

Kingston Resorts; Myrtle Beach (SC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Free Lunch

Free Health Club Membership

Discounted travel program benefits

Job summary

Kingston Resorts in Myrtle Beach seeks a friendly Concierge to assist guests with information, bookings, and local recommendations, ensuring outstanding service and profitability for the hotel group.

You will handle messages, arrange activities, VIP registrations, and promote marketing programs while working a full-time seasonal PM shift at the Hilton Myrtle Beach Resort. Free lunch and health perks are provided.

Responsibilities

• Provide information, recommendations and booking services for guest inquiries (directions, hours, hotel services, transportation, tickets, reservations, medical care).
• Process and deliver messages for guests.
• Retrieve mail, small packages and facsimiles for guests.
• Arrange and confirm recreational, business and dining activities for guests.
• Respond to special requests (dentists, doctors, childcare, florists, etc.).
• Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner.
• Register VIP guests, as needed.
• Promote Company marketing programs and distribute printed materials.

Job description

Description

The Kingston Resorts is a 145-acre oceanfront resort on the north-end of Myrtle Beach. Less than 2 miles from Tanger Outlets and a short 20-minute trip to Broadway at the Beach. This resort is home to the Hilton Myrtle Beach Resort, Embassy Suites Myrtle Beach, Kingston Plantation Condos, and Royale Palms. This means many opportunities to help you grow your career to the next level.

As a Concierge, you would be responsible for assisting guests with various tasks related to their visit and for providing information about the hotel and the local vicinity in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be performing the following tasks to the highest standards:

Responsibilities

• Provide information, recommendations and booking services for a variety of guest inquiries, including, but not limited to, directions, hours of outlet operation, hotel services, transportation and travel arrangements, tour and event tickets, restaurant reservations, and medical care.
• Process and deliver messages for guests.
• Retrieve mail, small packages and facsimiles for guests as requested.
• Arrange and confirm recreational, business and dining activities both inside and outside the hotel for guests.
• Respond to special requests for services including, but not limited to, dentists, doctors, childcare, florists, etc.
• Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner.
• Register VIP guests, as needed.
• Promote Company marketing programs and distribute printed materials, as needed.

This is a full-time seasonalposition working at theHilton Myrtle Beach Resort. PM shift required , with holidays and weekends required. We offer Free Lunch, Free Health Club Membership and discounted travel program benefits for team members and their family, plus more!

EOE / AA / M / F / Veterans / Disabled / Drug Free Workplace

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Equal Opportunity Employer
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