PM Concierge: Guest Services & VIP Arrangements

Kingston Resorts; Myrtle Beach (SC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Free Lunch

Free Health Club Membership

Discounted travel program benefits

Job summary

Kingston Resorts in Myrtle Beach seeks a friendly Concierge to assist guests with information, bookings, and local recommendations, ensuring outstanding service and profitability for the hotel group.

You will handle messages, arrange activities, VIP registrations, and promote marketing programs while working a full-time seasonal PM shift at the Hilton Myrtle Beach Resort. Free lunch and health perks are provided.

Responsibilities

• Provide information, recommendations and booking services for guest inquiries (directions, hours, hotel services, transportation, tickets, reservations, medical care).
• Process and deliver messages for guests.
• Retrieve mail, small packages and facsimiles for guests.
• Arrange and confirm recreational, business and dining activities for guests.
• Respond to special requests (dentists, doctors, childcare, florists, etc.).
• Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner.
• Register VIP guests, as needed.
• Promote Company marketing programs and distribute printed materials.

Job description

Kingston Resorts in Myrtle Beach seeks a friendly Concierge to assist guests with information, bookings, and local recommendations, ensuring outstanding service and profitability for the hotel group.

You will handle messages, arrange activities, VIP registrations, and promote marketing programs while working a full-time seasonal PM shift at the Hilton Myrtle Beach Resort. Free lunch and health perks are provided.