Valet Concierge & Guest Services Pro

Towne Park; Washington (Washington County); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine benefits

401k retirement plan

Job summary

Towne Park is hiring a Guest Service Associate in the United States. The role focuses on delivering exceptional hospitality and assisting guests with parking, luggage, and related services. You will greet guests, manage vehicles safely, and provide information about local attractions and amenities.

The position emphasizes friendly, efficient service, attention to detail, and accurate ticketing and revenue handling. A positive attitude and ability to work in a fast-paced environment are essential.

Qualifications

• High school diploma or GED required.
• Excellent guest service and communication skills.
• Ability to read, write English and follow instructions.

Responsibilities

• Provide exceptional hospitality to guests in a friendly, efficient manner.
• Park and retrieve guests' vehicles safely and promptly.
• Assist guests with luggage and related amenities during arrival and departure.
• Explain services, rates and directions; answer inquiries and deliver items as requested.
• Maintain ticketing accuracy, collect revenue when needed and ensure proper key tracking.

Skills

Customer service

Communication

English literacy

Time management

Parking operations

Education

High school diploma or GED

Job description

Towne Park is hiring a Guest Service Associate in the United States. The role focuses on delivering exceptional hospitality and assisting guests with parking, luggage, and related services. You will greet guests, manage vehicles safely, and provide information about local attractions and amenities.

The position emphasizes friendly, efficient service, attention to detail, and accurate ticketing and revenue handling. A positive attitude and ability to work in a fast-paced environment are essential.