Valet Concierge: Elevate Guest Experience

reitmr; Lihue (HI); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) Retirement Plan with Company 
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Paid Vacation & Sick Time

Hotel Discounts

Educational Assistance

Job summary

Sonesta International Hotels is seeking a Valet to greet guests, assist with luggage, and park vehicles while ensuring swift vehicle turnover and guest satisfaction. You will need stamina to stand long hours and maintain a friendly, professional demeanor, with a focus on safety and customer service across a busy hotel environment.

The role involves welcoming guests, guiding traffic on property, and supporting team goals while adhering to hotel procedures.

Qualifications

• Must have stamina to stand for extended periods.
• Excellent driving skills and good customer service skills.
• Able to assist guests with disabilities.

Responsibilities

• Greet guests and assist them entering or leaving the property.
• Monitor vehicle traffic and guide parking to ensure smooth flow.
• Provide information about local area, services, and hours of operation.
• Keep keys secure and protect company assets.
• Follow all procedures and report injuries or unsafe conditions.
• Complete trainings and safety certifications as required.
• Acknowledge guests promptly and anticipate needs.
• Maintain cordial relationships with team members.

Skills

Driving skills

Customer service

Job description

Sonesta International Hotels is seeking a Valet to greet guests, assist with luggage, and park vehicles while ensuring swift vehicle turnover and guest satisfaction. You will need stamina to stand long hours and maintain a friendly, professional demeanor, with a focus on safety and customer service across a busy hotel environment.

The role involves welcoming guests, guiding traffic on property, and supporting team goals while adhering to hotel procedures.