Guest-First Valet & Parking Concierge

Sonesta Hotels International Corporation; Lihue (HI); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) with Company Match

Paid Vacation & Sick Time

Parental Leave

Hotel Discounts

Job summary

Sonesta International Hotels is seeking a friendly Valet to greet guests, assist with luggage, and park vehicles efficiently while providing top-notch customer service. The role requires the stamina to stand long hours and the ability to drive safely in a fast-paced hotel environment.

Responsibilities include helping guests enter/exit, guiding traffic, protecting keys, and maintaining safety protocols. Training and certifications in safety are provided, with opportunities to grow within a

Qualifications

• Stamina to stand for extended periods while remaining vibrant and friendly.
• Excellent driving skills and good customer service skills.

Responsibilities

• Open door for guests and assist them to enter or leave property.
• Monitor vehicle traffic on property and direct guests for proper parking.
• Provide information and directions about local area, services, and hours of operation.
• Keep vehicle keys secure and safe.
• Follow company procedures and policies.
• Report injuries or unsafe conditions to the manager.
• Complete trainings and certifications in safety.
• Greet guests and acknowledge them promptly.
• Assist guests with disabilities.
• Express appreciation to guests when appropriate.
• Foster cordial working relationships and support team goals.

Skills

Customer service

Great driving skills

Stamina to stand long hours

Job description

Sonesta International Hotels is seeking a friendly Valet to greet guests, assist with luggage, and park vehicles efficiently while providing top-notch customer service. The role requires the stamina to stand long hours and the ability to drive safely in a fast-paced hotel environment.

Responsibilities include helping guests enter/exit, guiding traffic, protecting keys, and maintaining safety protocols. Training and certifications in safety are provided, with opportunities to grow within a