Valet/Bellperson: Guest Services Pro (Flexible Schedule)

Hilton Myrtle Beach Resort; Myrtle Beach (SC); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Free Lunch

Free Health Club Membership

Discounted travel program benefits

Job summary

Hilton Myrtle Beach Resort in Myrtle Beach, SC seeks a Valet/Bellperson to transport guest vehicles safely, escort guests to accommodations, and assist with luggage delivery throughout the hotel.

This full-time, year-round position requires a friendly, professional demeanor, weekend and holiday availability, and a commitment to delivering outstanding guest service. Perks include free lunch, health club membership, and travel program benefits for you and your family.

Responsibilities

• Operates vehicles using safe driving practices to ensure the safe delivery of the vehicles to and from the parking garage.
• Records vehicle information, writing the guest's name, room number, car license, make/model, amount of charge, and length of stay on the valet ticket.
• Verbally arranges and confirms parking valet requests from guests and makes appropriate arrangements for bell desk services.
• Follows established car control procedures, maintains accurate key logs, and completed required valet parking log sheets and reports. As needed, retrieve information on guest vehicles and claim checks using the Valet desk computer system.
• Retrieves guest items from cars, buses, vans, and carts. Grasp, lift, carry, and/or load or unload luggage and packages onto a bell cart to transport items throughout the hotel to the designated room.
• Navigates bell carts through public areas, guest room corridors, and elevators.
• Listens and responds to guest inquiries using a positive, clear-speaking voice. Answers any questions and offers assistance giving accurate information regarding outlet hours, hotel services, directions to local attractions or function rooms, etc.
• Organizes and stores luggage as necessary in designated areas.

Job description

Hilton Myrtle Beach Resort in Myrtle Beach, SC seeks a Valet/Bellperson to transport guest vehicles safely, escort guests to accommodations, and assist with luggage delivery throughout the hotel.

This full-time, year-round position requires a friendly, professional demeanor, weekend and holiday availability, and a commitment to delivering outstanding guest service. Perks include free lunch, health club membership, and travel program benefits for you and your family.