Valet & Bell Services - Guest Greeting & Luggage Help

Atrium Hospitality; Southfield (MI); Hybrid; USD 21,000 - 22,000; Full time

Benefits offered by this job

401(k) plan with company match

Comprehensive health coverage (medical

Paid Time Off & Vacation

Tuition reimbursement

DailyPay

Brand discounts

Job summary

Atrium Hospitality—Southfield Westin is seeking a friendly and service-minded Valet/Bell Staff to assist guests with luggage, escort guests to rooms, and support valet and transportation needs. The role requires a welcoming demeanor, good communication, and physical stamina to lift luggage and stand for long periods.

You will help maintain a clean lobby, assist with guest requests, and support operations during varied shifts.

Qualifications

• Guest service experience preferred
• Friendly, professional attitude
• Clear, courteous communication with guests

Responsibilities

• Greet guests with warmth and help with luggage during check-in/out
• Escort guests to rooms and explain hotel features
• Run errands for guests and assist with valet/transportation needs
• Keep lobby/front drive clean and guest-ready
• Manage luggage storage and lost & found; respond to guest requests

Skills

Guest service experience

Friendly attitude

Communication skills

Physical stamina

Flexible availability

Job description

Atrium Hospitality—Southfield Westin is seeking a friendly and service-minded Valet/Bell Staff to assist guests with luggage, escort guests to rooms, and support valet and transportation needs. The role requires a welcoming demeanor, good communication, and physical stamina to lift luggage and stand for long periods.

You will help maintain a clean lobby, assist with guest requests, and support operations during varied shifts.